Summary
Overview
Work History
Education
Skills
Interests
Playing Online games and Cricket
Timeline
Generic
Satya Narayan  Singh

Satya Narayan Singh

Banker
Cuttack

Summary

As a Branch Manager at Bank Of Maharashtra, I spearheaded initiatives that significantly enhanced customer satisfaction and exceeded sales targets through strategic leadership and effective branch operations management. My expertise in relationship building and a proactive approach to problem-solving underscore my ability to drive performance and maintain high-quality customer service.

Overview

6
6
years of professional experience

Work History

Branch Manager

Bank Of Maharashtra
08.2018 - Current
  • I have joined as Deputy manager in a rural branch of Nashik Zone. During my five of years service i have worked in rural branches for more than 2.5 years. I have cleared both JAIIB and CAIIB exams in a single attempts. I got promoted as Manager on 2024. Before my promotion I was working as branch manager in Puri Branch. In my first branch managership in Puri branch I have increased the branch business growth by 35 % within a year.
  • Now I am working as a credit officer in CDA Cuttack branch. The overall business growth is more than 40% and advance growth is more than 50% in a year.
  • I have highlighted some of my mantras

1.Improved customer satisfaction ratings by enhancing service quality and resolving customers issues promptly.

2.Maintained friendly and professional customer interactions.

3.Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.

4.Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.

Education

No Degree - CAIIB

Indian Institute of Banking And Finance
Mumbai
12.2018

No Degree - Post Graduate Diploma in Banking And Finance

Manipal University
Jaipur, India
05.2018

Master of Arts - Personnel Management And Industrial Relations

Utkal University
Bhubaneswar
06.2015

Bachelor of Science - Physics

Swami Vivekananda Memorial Autonomous College
Jagatsinghpur
05.2012

No Degree - + 2 Science

Swami Vivekananda Memorial Autonomous College
Jagatsinghapur, India
05.2001 -

No Degree - Matriculation

Srikrishna Academy
Jagatsinghapur, India
05.2001 -

Skills

    Branch Operations Management

    Relationship building and Leadership

    Excellent work ethic

Interests

Space Science

Wildlife Documentary

Playing Online games and Cricket

Passionate about Cricket game and Pubg

Timeline

Branch Manager

Bank Of Maharashtra
08.2018 - Current

No Degree - + 2 Science

Swami Vivekananda Memorial Autonomous College
05.2001 -

No Degree - Matriculation

Srikrishna Academy
05.2001 -

No Degree - CAIIB

Indian Institute of Banking And Finance

No Degree - Post Graduate Diploma in Banking And Finance

Manipal University

Master of Arts - Personnel Management And Industrial Relations

Utkal University

Bachelor of Science - Physics

Swami Vivekananda Memorial Autonomous College
Satya Narayan SinghBanker