Satyanarayana Acharyulu Darlapudi
Senior Customs Documentation
Visakhapatnam,Andhra Pradesh
Summary
Accomplished Senior Executive with a proven track record at Dakhsha Shipping & Logistics, enhancing operational efficiency and customer satisfaction through expert coordination and documentation management. Skilled in Operations Management and Effective Communication, demonstrated by resolving import discrepancies and streamlining processes, significantly improving delivery timelines and stakeholder relations.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Senior Executive
Dakhsha Shipping & Logistics
07.2021 - Current
- Managed relationships with key stakeholders such as freight forwarders and customs brokers, ensuring seamless coordination throughout the import process.
- Coordinated closely with other departments such as finance or logistics to ensure successful completion of all aspects of the Import process from order placement through final delivery.
- Resolved discrepancies in import documentation promptly, mitigating potential negative impacts on delivery timelines or customer relations.
- Ensured accuracy of Import documentation, resulting in increased customer satisfaction and fewer delays at customs.
Custom Documentation (Nepal)
Srivalli Shipping and Transport Pvt Ltd
03.2017 - 08.2021
- Reviewed shipping documents for accuracy before submission to customs authorities, preventing costly errors or delays in clearance procedures.
- Liaised with clients and carriers to ensure timely shipment of goods, reducing lead times and enhancing customer satisfaction.
- Provided exceptional customer service by addressing client inquiries quickly and thoroughly regarding their shipments'' status or documentation requirements.
- Facilitated seamless communication between internal staff, customers, and external vendors to ensure timely shipment processing and accurate document preparation.
Education
MBA - Logistics & Supply Chain Management
INDIAN INSTITUTE OF INDUSTRY INTERACTION EDUCATION
Visakhapatnam, India 04.2001 -
Skills
Mail handling
Effective Communication
Scheduling and Coordinating
Operations Management
Multitasking Abilities
Documentation And Reporting
MS Office
Teamwork and Collaboration
Positive Attitude
Adaptability and Flexibility
Computer Skills
Customer Service
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
Certification
Indian Custom Exams G-CARD
Interests
Exploring new places, Travelling
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offTimeline
Diploma in Fire & Safety
03-2024
Indian Custom Exams G-CARD
01-2024
Senior Executive
Dakhsha Shipping & Logistics
07.2021 - Current
Custom Documentation (Nepal)
Srivalli Shipping and Transport Pvt Ltd
03.2017 - 08.2021
MBA - Logistics & Supply Chain Management
INDIAN INSTITUTE OF INDUSTRY INTERACTION EDUCATION
04.2001 -