Summary
Overview
Work History
Education
Skills
Projects
Certification
Recognitions
Expanded Technical Expertise
Languages
Websites
Timeline
Hi, I’m

Satyendra Pratap Singh

Noida
Satyendra Pratap Singh

Summary

Highly experienced VMware and Windows Server Administrator with over 10 years of hands-on expertise in managing, designing, and maintaining robust IT infrastructure. Skilled in deploying and supporting virtualized environments using VMware vSphere, vCenter, and ESXi, with deep knowledge of Windows Server platforms (2008–2022), Active Directory, and automation via PowerShell.

Well-versed in managing and troubleshooting physical server hardware including HP, Dell, VxRail, Cisco UCS, and Nutanix HCI platforms. Strong background in performance tuning, patch management, disaster recovery planning, and applying industry best practices for high availability and scalability.

Overview

10
years of professional experience
1
Certification

Work History

GLOBALXPERTS NETWORKS PRIVATE LIMITED
Noida

Consultant
11.2024 - Current

Job overview

  • IT Infrastructure Support for Fossil Ltd (VMware, Windows Server +AD, NetBackup, Linux)
  • Managed 100 physical servers and 600 VMs, ensuring ESXi hosts are installed, patched, and maintained per SLAs
  • Administered servers across Dell, VxRail, HP, and Cisco platforms
  • Provided technical support for VMware 8.0, Windows Servers (2008-2025), AD, and backups (Veritas NetBackup/Backup Exec)
  • Troubleshot network, server, OS (Windows/Linux), printer, and application issues
  • Managed SSL certificate renewals, including CSR creation, certificate installation, and binding
  • Replaced Veritas Backup Exec with NetBackup, and handled backup server monitoring, job resolution, and VM recovery
  • Conducted environmental health checks via vCenter, Logic Monitoring, Dell OpenManage, and Cisco UCS Manager
  • Managed IP and Domain Controllers using IPAM tools
  • Led weekly/monthly governance meetings with the team and client
  • Documented troubleshooting steps, created SOPs, and provided team support
  • Escalated critical alerts to vendors and ensured issue resolution
  • Adhered to ITIL processes for routine tasks
  • Highlighted critical alerts, opened vendor cases, and resolved complex issues

Infosys LTD
Pune

Consultant - Infrastructure Management
03.2023 - 11.2024

Job overview

  • IT Infrastructure Support for Fossil Ltd (VMware, Windows Server +AD and Citrix)
  • Managed 100 physical servers and 600 VMs, ensuring ESXi hosts were installed, patched, and maintained in accordance with client SLAs
  • Upgraded vCenter and ESXi from version 7.0 to 8.0
  • Troubleshot and resolved issues related to VMware infrastructure
  • Administered physical servers (Dell, HP, IBM, Cisco) and managed IP and Domain Controllers with IPAM tools
  • Decommissioned physical and virtual servers to optimize operations
  • Managed Active Directory, domain users, shared folders, network printers, and DC promotions/demotions
  • Performed Windows patching with BigFix, OS upgrades, and firewall port management
  • Oversaw VM tasks such as resource upgrades, vMotion, P2V, V2V migrations, and troubleshooting
  • Conducted system upgrades for ESXi, Windows OS, and Domain Controllers (2012 R2 to 2019)
  • Resolved incidents involving VMware, Citrix, network/server access, and other issues
  • Managed Citrix users, application permissions, printers, and monitored with Nagios
  • Led weekly/monthly governance meetings with clients
  • Monitored system health to ensure reliability and stability

HCLTech Ltd.
Lucknow

Senior Specialist
04.2016 - 03.2023

Job overview

  • IT Infrastructure Support for UPM Ltd
  • (VMware & Windows Server)
  • Managed 250 physical servers and 1,500 VMs, providing L2+ support
  • Installed and configured ESX/ESXi (6.5, 6.7, 7.0) on physical servers, and managed them with vSphere and vCenter
  • Administered vCenter (VCSA 6.5/6.7/7.0), including server builds, migrations, and HA/DRS configuration
  • Deployed VMs using clones/templates and handled server lifecycle management
  • Installed/upgraded Windows Server (2008 R2, 2019) and performed patching via SCCM
  • Troubleshot hardware issues across platforms (HP, Dell, and Nutanix) and managed RAID configurations
  • Managed software/firmware updates, patch management, and provided guidance to junior admins
  • Collaborated on VMware/Windows best practices and managed incidents through ServiceNow
  • Provided 24x7 support to ensure system availability and reliability

Progressive Infovision Pvt Ltd
Mumbai

Desktop Support Engineer
01.2015 - 04.2016

Job overview

  • Provided technical support to clients such as Singapore Airlines and FedEx, with responsibilities including:
  • Delivered phone, email, remote, and in-person support to resolve desktop hardware, software, and networking issues
  • Installed, configured, and maintained Windows desktops (Windows 8 and above), as well as peripherals and network devices
  • Addressed and resolved issues related to internet connectivity, printers, scanners, phones, and other equipment
  • Performed troubleshooting to identify and resolve system failures and root causes
  • Managed technology inventory, ensuring timely procurement of required hardware and software
  • Escalated complex technical issues to the appropriate teams for advanced resolution when necessary
  • Conducted end-user training on new systems, software, and tools
  • Documented technical issues and resolutions within the ticketing system for tracking and knowledge sharing

Education

Gandhi National Open University

MCA from Computer Science and Engineering
06.2011

University Overview

Activities and societies: Master of Computer Applications ; Mode, Open Distance Learning ; School, School of Computer and Information Sciences ; Duration, 3 Years ; Medium, ENGLISH.

Baiswara Inter College

BA from English, Geography
06.2024

University Overview

Activities and societies: Earned a Bachelor's degree with majors in English and Geography from Baiswara Inter College, located in Lalganj, Raebareli-my hometown. The institution is affiliated with Chhatrapati Shahu Ji Maharaj University, Kanpur.

Skills

VMware

  • VMware vSphere
  • VMware ESXi
  • VMware vCenter Server (DRS, HA, vMotion, etc)
  • VMware vSAN
  • VMware Workstation

Physical servers (Dell, HP, Cisco, Nutanix)

  • Installation and Configuration of HP, Dell, CISCO, Nutanix Physical Servers
  • Troubleshooting and Maintenance of Servers
  • Physical Server Performance Optimization

Windows Server and Active Directory

  • Windows Server Installation and Configuration
  • Active Directory Domain Services (AD DS)
  • Group Policy Management
  • User and Permission Management
  • Windows Server Security and Compliance
  • File and Folder Access Troubleshooting
  • Printer Management and Troubleshooting
  • Firewall configuration at server level
  • Failover clustering

Other Basic Skills

  • ITIL / Incident & Change Management
  • Network troubleshooting
  • Backup solutions through Veritas NetBackup and Backup Exec
  • SFTP User Management
  • IP Address Management (IPAM)
  • Linux
  • AZURE

Projects

Project at GLOBALXPERTS NETWORKS PRIVATE LIMITED for Clent Fossil LTD

  • Backup System Upgrade From Veritas Backup Exec with NetBackup — Mar 2025 - Mar 2025
  • Windows Server OS Upgrade (2012 R2 to 2022) — Feb 2025 - Mar 2025

Project at Infosys for Clent Fossil LTD

  • Dell VxRail Deployment – 5 ESXi Hosts with vSAN — Apr 2024 - Apr 2024
  • vCenter & ESXi Upgrade (v7.0 to v8.0) with — Mar 2024 - Jun 2024
  • Project: P2V Migration of 6 Dell Physical Servers from July 2023 to August 2023
  • Windows Server Domain Controller Upgrade (15 DCs – 2012 R2 to 2019) From March 2023 to June 2023.

Project at HCLTech Ltd for Clent UPM LTD 

  • P2V Migration of 5 HP Physical Servers from November 2022 to Feb 2023
  • Windows Server OS Upgrade 50 (2008 R2/2012 R2 to 2016/2019) from Jan 2022 to July 2022
  • VMware Tools Upgrade Approx. 150 VM from March 2022 to April 2022

Certification

  • Professional VMware vSphere 7.x (2V0-21.20), 06/01/22
  • Microsoft Certified Technology Specialist (MCTS), 04/01/11
  • Hardware & Networking Training, 04/01/11
  • Aptech Certified Computer Professional (ACCP), 06/01/07

Recognitions

  • Client Appreciation, 07/01/24, Received commendations from clients for prompt support during critical production incidents, notably resolving a Windows Server blue screen issue.
  • Collaborative Success, 01/01/22, Worked closely with the application team to successfully complete a VM migration project, earning team-wide recognition.

Expanded Technical Expertise

Gained hands-on experience with Domain Controller management, folder permissions, Citrix, and printer server administration while working with Infosys & current organization getting hands-on Veritas Backup Exec and NetBackup and also in Linux OS support., 03/01/23, Current

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Consultant

GLOBALXPERTS NETWORKS PRIVATE LIMITED
11.2024 - Current

Consultant - Infrastructure Management

Infosys LTD
03.2023 - 11.2024

Senior Specialist

HCLTech Ltd.
04.2016 - 03.2023

Desktop Support Engineer

Progressive Infovision Pvt Ltd
01.2015 - 04.2016

Gandhi National Open University

MCA from Computer Science and Engineering

Baiswara Inter College

BA from English, Geography

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