SAUMYA DIXT
DELHI
Summary
As a Results-Driven Team Manager at ABFRL - The Collective, I am recognized for my ability to drive high productivity and complete tasks efficiently. My expertise lies in team leadership, conflict resolution, and strategic planning, which allows me to excel in dynamic and fast-paced environments. I am highly effective in communication, adaptability, and problem-solving, ensuring that objectives are met while maintaining team cohesion.
With a positive and upbeat attitude, I build strong rapport with clients and foster collaboration within teams. My focus on customer satisfaction, coupled with a passion for developing relationships and partnerships, drives company success. Motivated by challenges, I am committed to delivering results and contributing to the growth of the business through strong leadership and strategic initiatives.
Overview
1
1
year of professional experience
Work History
Team Manager and Coach
ABFRL-THE COLLECTIVE
BENGALURU
01.2024 - Current
- Monitored team sales targets and addressed deficiencies.
- Monitored employee performance and provided feedback to improve productivity.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Oversaw visual merchandising, ensuring the sales floor was attractively arranged to maximize customer interest and sales.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Analyzed sales data to identify trends, opportunities for growth, and areas requiring improvement.
- Worked closely with department managers to ensure all employees had access to necessary materials and resources needed for successful completion of tasks.
- Maintained records of all training activities and tracked progress for employees.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Presented training information via role playing, simulations and team exercises.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
Education
MBA - RETAIL MANAGMENT
BIMTECH
GREATER NOIDA04-2024
BBA - Business Administration And Management
JIMS
KALKAJI NEW DELHI08-2022
High School Diploma -
DELHI PUBLIC SCHOOL
DWARKA , NEW DELHI04-2019
Skills
- Employee Training
- Employee Involvement
- Relationship Building
- Client Relationship Management
- Employee Shift Management
- Operational excellence
- Staffing Needs Assessment
- Performance Enhancement
- Collaborative Player Interaction
- Staff Review Process
Timeline
Team Manager and Coach
ABFRL-THE COLLECTIVE
01.2024 - Current
MBA - RETAIL MANAGMENT
BIMTECH
BBA - Business Administration And Management
JIMS
High School Diploma -
DELHI PUBLIC SCHOOL