Summary
Finance professional with 2 years of experience in Order to Cash (O2C) and Accounts Receivable, managing the end-to-end accounts receivable process from order management to account reconciliation and book closure. Experienced in cash collection and financial reporting, with a strong track record of reducing overdue invoices, DSO, and PDD invoices while improving cash flow. Proficient in SAP and ageing reports, ensuring adherence to SLA and optimal turnaround time.
Actively supports collections through calls and emails, conducting regular follow-ups, dispute management, and coordinating with US stakeholders to resolve outstanding issues. Supporting closely with billing, sales, delivery, and MIS teams to ensure accurate processing and timely resolution of queries. Serves as the customer’s point of contact, engaging with senior management to address queries and resolve disputes effectively.
Overview
2
2
years of professional experience
Work History
FINANCE EXECUTIVE
HCL Tech
06.2024 - Current
Key Responsibilities
- Manage Accounts Receivable portfolio of $40Mn+ across 100+ customer accounts (including EY account with major billing worth approx $4Mn)
- Handle end-to-end O2C activities including invoicing, collections, and reconciliation for 100+ global customers
- Prioritize PDD invoices and ensured bad debt recovery ASAP
- Validate customer invoices in SAP
- Perform frequent customer follow-ups
- Clear open invoices with unapplied/unverified cash (using bank statements, remittance details, and customer confirmations)
- Follow-up for WHT/TDS certificates and processed special GL clearings
- Perform customer account reconciliation
- Resolve billing and payment disputes
- Prepare AR aging and collection reports
- Support month-end closing activities
- Coordinate with sales and internal teams for issue resolution
- Prepare portfolio projections and credit monitoring reports to assess risk exposure and forecast cash flow
Education
Bachelor of Commerce (B.Com) -
06-2024
Skills
Customer Communication & Relationship ManagementSAP Expertise (FEBAN, VF03, FB03, FBL5N)
SLA & KPI Monitoring
Aging Report Analysis & DSO Tracking
Invoice Processing & Billing Support
Customer Collections (Call & Email Follow-ups)
Dispute Resolution & Query Management
Account Reconciliation
Month-End Closing Support
End-to-End Accounts Receivable Management
MS Excel (VLOOKUP,Pivot, Reporting & Data Analysis)
Oracle (Basic Knowledge)
Root Cause Analysis
Process Improvement & Turnaround Time Optimization
Compliance & Financial Documentation
Credit Management & Risk Assessment
Short Payment Handling & Resolution
Excess Payment Identification & Adjustment
Personal Information
Timeline
FINANCE EXECUTIVE - HCL Tech
06.2024 - Current
University of Lucknow - Bachelor of Commerce (B.Com),
Projects
Clients Supported: EY, Nestle Baking, Scholastic Inc
Duration: Nov 2024 – Dec 2025
Project Description
Handled complete Order to Cash cycle from invoice creation to cash application and collections.
Focused on reducing overdue invoices and improving cash flow visibility.
- Validate invoices before posting to avoid rejection
- Apply customer payments and cleared open items
- Monitor aging report and prioritized overdue invoices
- Follow-up with customers for pending payments
- Verify remittance details before escalation
- Perform customer account reconciliation
- Clear all the unapplied and unverified cash.
- Investigate disputes (pricing, short pay, deductions, billing errors)
- Coordinate with internal teams for re-billing
- Supported reporting and closing activities
Tools Used
SAP, MS Excel, AR Aging Reports
Project Outcome
- Reduced aging exposure
- Improved collection efficiency
- Increased payment visibility
- Supported working capital improvement
Achievements
- Reduced overdue receivables by 25%.
- Achieved 100% on-time collections for three consecutive months and consistently maintained at least 90% thereafter.
- 90% of unapplied cash cleared at month-end.
- Recovered approximately $200k PDD invoices.
Certifications
MS Excel for Business
Key Strengths
- Detail oriented and accurate
- Good communication with customers
- Fast learner and adaptable
- Works well under deadlines
- Team player
Career Objective
To grow as an O2C / Accounts Receivable professional in a reputed organization where I can enhance collection performance, ensure financial accuracy, and improve customer satisfaction. I am seeking a role that offers greater ownership, a clear growth path, and responsibilities aligned with my long-term career goals.