Power BI
Saurabh Chautray
Plot No 50, Gokulpeth, Nagpur,MH,
Summary
Forward-thinking Senior Manager with a proven track record of effectively managing teams of 8 employees, including 4 direct reports, to achieve challenging objectives. Possesses a strong ability to impart a clear vision that guides cohesive and high-performing teams. Specializes in the Health Insurance TPA industry, focusing on planning, implementing, and overseeing key improvements to drive business growth and efficiency. Throughout career, fosters an open culture that encourages the free exchange of information, leading to enhanced collaboration and innovation. Seeks new professional challenges with a growth-oriented company that values strategic leadership and continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr.Manager CRM /BDM (Branch Head)
Paramount Health Services & Insurance (TPA) Pvt Ltd
09.2013 - Current
- Responsible for all of functions of branch office, including hiring employees, approval, marketing, building rapport with the IC's/ broker/ Agents to attract business, assisting with customer relations, and ensuring that branch meets its goals and objectives.
- Involve & monitor claim data, MIS, ICR, Investigation data for claim process.
- To coordinate with corporate clients and make them aware about the claim requirements / Processes with help of presentations.
- Provided strong leadership to enhance team productivity and morale.
- To give the direction to the executives for GMCs and retail claims & approvals.
- Implemented and developed operational standards, policies and procedures.
- To arrange meetings and gather agents and brokers for awareness and resolving queries.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Network Support Engineer
G.H.Raisoni College of Engineering
- Performed root cause analysis of reported issues to enact corrections.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Designed and evaluated WAN and LAN connectivity technologies.
- Diagnosed and resolved hardware and software issues.
- Installed and configured network printers and other peripheral devices.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
L2 Support Eng.
Persistent Ltd.
- Providing Support to Clients of IBM TNPM Wireless Product based on Windows, Linux, and Network Management System.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Provided Technical support to users in 24/7 uptime environment, often working double shifts to accommodate time zones.
Junior Assistant
MRF LTD.
- Update regular sales and official data in SAP system
- Entered data into system and checked for errors.
- Prepared and proofread professional business correspondence and memos.
- Maintained physical filing system and retrieved documents on request.
Education
MCM -
G H Raisoni College
Nagpur07.2012
B.com -
Dhanwate National College, Nagpur University
Nagpur05.2007
H.S.S.C -
Dhanwate National College, Maharashtra Board
Nagpur02.2004
S.S.C -
Dharampeth High School, Maharashtra Board
Nagpur05.2002
Skills
- Operations Management
- Corporate Communications
- Partnership Development
- Operations Planning
- Documentation And Reporting
- Cross-Functional Communication
Certification
RHCSA
Advanced Certificate in Health Insurance - (ACHIV)
Cyber Crime Investigation
Software
MS-Office / CCC
ERP/SAP
Linux / Redhat
Languages
English
Hindi
Marathi
Personal Information
- Father's Name: Dilip N. Chautray
- Date of Birth: 10/14/1985
- Marital Status: Single
- Religion: Hindu
Hobbies and Interests
- Applying efforts to diagnose or repair electronic equipments like mobile, computer, radio, Music System etc.
- Listening Music
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Sr.Manager CRM /BDM (Branch Head)
Paramount Health Services & Insurance (TPA) Pvt Ltd
09.2013 - Current
Network Support Engineer
G.H.Raisoni College of Engineering
L2 Support Eng.
Persistent Ltd.
Junior Assistant
MRF LTD.
MCM -
G H Raisoni College
B.com -
Dhanwate National College, Nagpur University
H.S.S.C -
Dhanwate National College, Maharashtra Board
S.S.C -
Dharampeth High School, Maharashtra Board
RHCSA
Advanced Certificate in Health Insurance - (ACHIV)
Cyber Crime Investigation
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