Saurabh Mishra
Summary
Experienced certified Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Versed in building positive relationships with customers and other stakeholders. .
Overview
8
8
years of professional experience
1
1
Certification
Work History
Agile Scrum Master & Defect Manager
Qualitest India Pvt. Ltd.
05.2021 - 09.2023
- Conducting root cause analysis on project issues and developing actionable recommendations to mitigate the project risks.
- Designing and executing the project schedules and plans.
- Leading cross-functional teams to successfully delivering the projects on time
- Developing and managing project plans, timelines and risk assessments
- Overseeing and directing technical teams throughout the planning, design, development, testing, and launch stages of a project communicating progress, risks and expectations both internally and externally
- Led the Projects-wide implementation of scrumban, Increasing Teams velocity and reduce delivery time by an average of 3 days.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- As Scrum Master, applied Kanban principles that cut cycle time by 25%, boosting team throughput within 9 weeks
- Help teams to Create, AI-based detection to recognize and block suspicious activity at the network level, revealing that nearly 29% of calls in the UK are spam
- Organized and improved agile practices and values which increased the productivity and overall team satisfaction
- Owned and managed the defect resolution process, conducting daily calls with Development, Test, and Operations teams, and streamlined coordination with Problem Management
- Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process
Sr. QA Engineer & Scrum Master
Marquis Technologies Pvt. Ltd.
09.2019 - 05.2021
- Promote communication and collaboration through shared Confluence pages for project documentation.
- Encourage continuous improvement by documenting retrospective insights and tracking progress in Confluence and Jira.
- Involved in complete testing cycle for IMS based Set-top box application for Video call and conferencing. facilitated various scrum ceremonies.
- Tracking and reporting on scrum team velocity while managing sprint capacity.
- Assisted the product owner with the creation of user stories, prioritization and backlog grooming via emergent requirement felicitation while supporting the overall organization goals.
- Structuring and facilitating daily standups, Review, Retrospective, Sprint planning and Demo sessions.
- Handling kick-off calls with clients for new engagements, requirement gathering and analysis, providing statement of agreed work, resource allocation/capacity management.
- Actively involved in Analysis of Call Flows for User Agents for android mobile phones or android set-top box
- Involved in analysis and design of solution document for service call flow
- Developed and maintained defect databases for known issues.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
Lead QA Engineer
Mediatek India Pvt. Ltd.
08.2016 - 07.2018
- Lead onsite operator IMS certification testing on all available major operator in Canada, UK and India for Mediatek based chipsets.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Documented testing procedures for developers and future testing use.
- Responsibility includes drive route characterization on the field and reporting the failures in the device in Field Testing.
- Responsible for test document preparation
- Execution and troubleshooting for functional test cases and failure observed.
- Daily report preparation and weekly testing highlight presentation.
QA Engineer
Tech Mahindra India Pvt. Ltd.
04.2015 - 08.2016
- Involved in execution and troubleshooting for functional test cases and failure observed.
- Created daily report and presented weekly testing highlight presentation.
- Responsible for functional Verification Testing, Nonfunctional verification testing, IMS SIP protocol testing.
- Responsible for functional testing of RCS and IMS servers.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Education
Bachelor of Technology - Electronics and Communications
Rajiv Gandhi Technical University
Bhopal, Madhya PradeshSkills
- Planning the project and Project management best practices
- Scheduling and designation of project tasks to team members
- Execution of each phase of the project
- Communicating with all stakeholders
- Collaborating with department heads to achieve a common goal
- Cross-functional team leadership
- Risk management
- Quality assurance
- Problem-solving
- Resource optimization
- Agile Methodology and Retrospective Analysis
- Process improvement
- Negotiation
- Process Improvement and Product Delivery
- Technical Leadership
- Scrum/Kanban
- Stakeholder Engagement
- Feature Prioritization
- Product Documentation
- Team Mentoring & Coaching
Languages
English
Hindi
Certification
- CSM - Certified Scrum Mater
- PSM - Professional Scrum Master (PSM-I)
- SAFe 6.0
Software
JIRA
Confluence
Azure Devops
Wireshark
Microsoft Excel
Microsoft PPT
Timeline
Agile Scrum Master & Defect Manager
Qualitest India Pvt. Ltd.
05.2021 - 09.2023
Sr. QA Engineer & Scrum Master
Marquis Technologies Pvt. Ltd.
09.2019 - 05.2021
Lead QA Engineer
Mediatek India Pvt. Ltd.
08.2016 - 07.2018
QA Engineer
Tech Mahindra India Pvt. Ltd.
04.2015 - 08.2016
Bachelor of Technology - Electronics and Communications
Rajiv Gandhi Technical University
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