Saurabh Singh
Lucknow
Summary
Results-driven Senior Relationship Manager with a track record of enhancing customer satisfaction and retention. Expertise in tailored solutions development and effective communication, fostering strong client relationships to streamline service delivery.
Overview
7
7
years of professional experience
Work History
Senior Relationship Manager
D2C Insurance Brokers Pvt. Ltd.
Lucknow
06.2024 - 07.2025
- Managed client relationships to enhance customer satisfaction and retention.
- Developed tailored insurance solutions based on individual client needs.
- Conducted regular follow-ups to ensure timely policy renewals and updates.
- Collaborated with cross-functional teams to streamline service delivery processes.
Senior Relationship Manager
Aditya Birla Sun Life Insurance Co. Ltd.
Lucknow
01.2024 - 06.2024
- Managed client relationships to enhance customer satisfaction and retention.
- Developed tailored insurance solutions based on individual client needs.
- Conducted regular follow-ups to ensure timely policy renewals and updates.
- Provided expert guidance on insurance products and market trends to clients.
- Resolved client inquiries and issues through effective communication techniques.
Relationship Manager
Policy Bazar Insurance Brokers Pvt. Ltd.
Lucknow
04.2023 - 01.2024
- Managed client relationships through regular communication and support.
- Analyzed customer needs to recommend appropriate insurance products.
- Coordinated policy renewals and ensured timely updates for clients.
Sales Executive
Techma IT Services
Lucknow
01.2021 - 03.2023
- Developed strong relationships with clients to understand their IT service needs.
- Conducted product presentations to showcase Techma IT solutions effectively.
- Managed customer inquiries and provided timely support throughout the sales process.
Sales Executive
HDB Financials Services Pvt. Ltd.
New Delhi
09.2018 - 08.2019
- Established relationships with clients to understand home loan needs.
- Reviewed financial documents to assess eligibility for loan products.
- Collaborated with underwriting teams to expedite loan approvals.
- Analyzed credit history reports and related documents for accuracy prior to submission to lenders.
Education
MBA - Marketing And Finance
ICCMRT
Lucknow06-2016
Bsc. in Hospitality - Hospitality Administration And Management
Institute Of Hotel Management
Bhopal06-2013
Skills
- Negotiation skills
- Adaptability
- Time management
- Client relationship management
- Microsoft Excel and PowerPoint
Languages
English
Upper Intermediate (B2)
B2
Hindi
Native
Native
Timeline
Senior Relationship Manager
D2C Insurance Brokers Pvt. Ltd.
06.2024 - 07.2025
Senior Relationship Manager
Aditya Birla Sun Life Insurance Co. Ltd.
01.2024 - 06.2024
Relationship Manager
Policy Bazar Insurance Brokers Pvt. Ltd.
04.2023 - 01.2024
Sales Executive
Techma IT Services
01.2021 - 03.2023
Sales Executive
HDB Financials Services Pvt. Ltd.
09.2018 - 08.2019
MBA - Marketing And Finance
ICCMRT
Bsc. in Hospitality - Hospitality Administration And Management
Institute Of Hotel Management