Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Personal Information
Place
Disclaimer
Timeline
Generic

Shiva Venkatrao Jaddy

Dehuroad

Summary

Dynamic Senior Relationship Manager with a proven track record at Excell Autovista Pvt Ltd., excelling in sales strategy and customer relationship management. Successfully developed marketing initiatives that boosted new vehicle sales and trained teams to exceed ambitious targets. Adept at conflict resolution and fostering strong client connections to drive business growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Relationship Manager

Excell Autovista Pvt Ltd.
Pune
08.2021 - Current
  • Developed and executed strategies to improve new vehicle sales.
  • Created marketing materials such as brochures and advertisements to promote new vehicle offerings.
  • Organized promotional events to generate interest in new cars and increase sales volume.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Supervised team members during daily operations including coaching, counseling, motivating, scheduling.
  • Resolved customer complaints regarding sales and service.
  • Provided training to sales staff on product features, benefits, and selling techniques.

Relationship Manager

Excell Autovista Pvt Ltd.
Pune
07.2017 - 08.2021
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Provided follow-up customer service after a car sale was completed.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.

Sales Consultant

Garve Motors Pvt. Ltd.
Pune
04.2014 - 05.2017
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Advised customers on best practices when using company products or services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Analyzed customer needs and identified solutions to meet their requirements.

Education

S.S.C. -

Maharashtra State Board
PUNE

H.S.C. - Commerce

Maharashtra State Board
PUNE

B.Com -

Pune University
PUNE

Skills

  • Sales strategy
  • Customer relationship management
  • Market analysis
  • Team leadership
  • Employee training
  • Sales forecasting
  • Conflict resolution
  • Negotiation skills
  • Customer service
  • Multitasking Abilities
  • Adaptability and flexibility

Certification

  • Hyundai Certified Sales Consultant
  • NEXA Certified RM
  • NEXA Certified SRM L2

Accomplishments

  • Awarded many times for the highest retail RM of the month
  • Awarded for highest retail, exchange, accessories, and finance as an SRM for FY 23-24 and 24-25

Languages

Hindi

Marathi

English

Personal Information

  • Date of Birth: 07/06/1992
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Place

Dehu Road, Pune

Disclaimer

I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.

Timeline

Senior Relationship Manager

Excell Autovista Pvt Ltd.
08.2021 - Current

Relationship Manager

Excell Autovista Pvt Ltd.
07.2017 - 08.2021

Sales Consultant

Garve Motors Pvt. Ltd.
04.2014 - 05.2017

S.S.C. -

Maharashtra State Board

H.S.C. - Commerce

Maharashtra State Board

B.Com -

Pune University

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Shiva Venkatrao Jaddy