14+ years experience in Business Development, Strategy & Planning, Tendering & Contract Management, Procurement, Alliances & Partnerships, New Business Setup & Expansion, and P&L Management.
Expertise in Business Development across Duty Free, Retail, F&B and Lounges formats.
Experience in Commercial Strategy (Space Planning, Partner engagement, and Onboarding).
Spearheaded the planning and rollout of retail outlets across six airports in India.
Worked on Joint Ventures and alliances for mutual business growth.
Leading sustainability projects (sustainable commercial setup, EV Infrastructure, sustainable Water).
Global exposure working in India (10+ years), Dubai (2 years), Singapore (1 year), and Fiji Islands (6 months).
Overview
16
16
years of professional experience
Work History
Director - Business Development
Airport Dimensions (a Collinson Company)
10.2023 - Current
Spearheading the business strategy and development of Airport Lounges in the Indian Sub-continent
Setting up the Indian subsidiary for the Airport Dimensions entity
Working on a Joint Venture to explore more strategic opportunities in India
Leading the Due Diligence with advisors and negotiating Shareholders Agreement
Participating and submitting proposals for multiple tenders and RFPs across airports
Networking within the industry to explore avenues for mutual growth and collaboration.
Asst. General Manager - Commercial Development
Bangalore International Airport Limited
12.2019 - 09.2023
Worked towards the vision of making BLR Airport "a preferred destination for shopping and dining"
Spearheaded more than $1 bn USD (Rs 8,500 crs) business deals across 40+ tenders, on-boarding many exclusive & luxury brands, many of which are coming first time in India
Defined the entire space planning, on-boarding, and tendering strategy for entire T2 commercial setup (20,000 sqm+ space)
Piloted the first Joint venture in BIAL, for operating Duty-Free business for a long-term partnership
Managed diverse tenders and contracts across domains (Retail, Food & Beverage, Lounges, Pax Services)
Led the Passenger experience Program conceptualization, combining 20+ services under one umbrella, becoming one of the few airports to launch seamless passenger services
Led the conceptualization and execution of Arrivals experience & MMTH at BLR Airport.
Re-defined the commercial policy to a risk-&-reward sharing model, which supported partners to stay afloat during the Pandemic, making BLR Airport "the preferred partner of choice"
Strong focus on sustainability, LEED compliant construction, and community building projects
General Manager - Business Development & Airport Business
Hidesign India
02.2019 - 12.2019
Spearheaded the Business Development function for Pan-India & Overseas expansion
Expanded to 26 strategic locations across Airports, Malls, and Highstreets
For airport business, managed the P&L of $8mn USD (Rs 65 crores) and operations responsibility
Led the Regional BD Teams, Projects team and design teams
Managed end-2-end store roll-outs: Scouting for new spaces, conducting pre-feasibility study, business estimation, commercial negotiations, participating in tenders, due diligence and finalizing legal agreements
Managed relationships with key real-estate companies, IPCs, malls, airport teams etc
Worked closely with projects team to ensure the stores are launched without any delays
Supported HR team with hiring and mentoring of front-end team across locations.
Asst. General Manager - Strategy & Business Development
Flemingo Group (Duty Free And Master Concessions)
01.2013 - 01.2019
Business Development, Space Planning and Partner on-boarding at airports
Led the commercial space planning and retail partner on-boarding at five Indian airports: Kolkata, Indore, Raipur, Varanasi, Kannur Airport
Worked on multiple Duty-Free and Duty Paid Airport tenders, RFPs, RFQs across geographies
Won 9 out of 11 major Duty-Free tenders at AAI Indian Airports and Sri Lanka
Managed end-2-end business development, including retail space planning, government approvals, partner on-boarding and negotiating with brands, local team setup, Design development and Project management
Participated in international business expansions in new geographies (Egypt, Abu Dhabi, Indonesia, Turkey)
For new stores: Designing store planograms
Ensured optimum space utilization, creating HPP area, planning flow of customers, and optimum product mix
Spearheaded the launch of in-flight duty free from inception for Jet Airways and Go Air, with annual revenues of more than US$ 3 mn
Hired, trained, and mentored the entire team (35+ members) across six locations in India
Managed product catalogue design, product listing and sourcing, advertising rate card, and printing
Worked on cost reduction exercises through centralized bulk buying, industry benchmarking of competitors, volume level discounts, and brand staff sponsorships.
Presales Consultant (Telecom)
Wipro Limited
12.2010 - 11.2011
Defined business cases for telecom OSS projects - order management, service activation, network discovery and reconciliation, inventory management, number management
Handled vendor management and built new strategic partnerships with product vendors
Handled CXO level presentations and demos for leading Telcos in Asia, Middle East, Africa, and UK
Handled technical solutions for RFPs, and RFIs, tendering
Partnering with Hardware providers for a submitting a comprehensive proposals.
Technical Associate
Tech Mahindra (Telecom)
07.2008 - 11.2010
Learnt Oracle OSS telecom suite including Oracle UIM, Oracle OSM, Oracle Network discovery
Handled project requirements for leading telecom providers in India, UAE and Fiji Islands
Worked as a Business analyst and developer for various telecom projects
Secured top rank during the three months training program of Tech Mahindra.
Education
Masters of Business Administration -
SP Jain School of Global Management
Singapore & Dubai
04.2001 -
B. Tech (Computer Science) -
Amity School of Engineering And Technology
Noida, India
04.2001 -
Skills
Planning & Strategy
Projects And Publications
Research paper on Customers' expectations for next generation internet banking, published by World Scientific Publishing in JIKM.
Consulting assignment for a leading Spanish label manufacturing firm to analyze the market attractiveness, market entry strategy, and cost reduction opportunities by setting up a production plant in India and UAE.
White paper on how organizations can achieve enterprise mobility - BYOD (Bring-Your-Own-Device).
Interests
Nature Trips: Trekking, Hiking, Camping, and Yoga
Adventure Sports: Rafting, Kayaking, Paragliding
Active member of Robin-Hood Army - Food Distribution, Make-A-Wish foundation
Timeline
Director - Business Development
Airport Dimensions (a Collinson Company)
10.2023 - Current
Asst. General Manager - Commercial Development
Bangalore International Airport Limited
12.2019 - 09.2023
General Manager - Business Development & Airport Business
Hidesign India
02.2019 - 12.2019
Asst. General Manager - Strategy & Business Development
Business Research and Development Manager (RD) at Technical Dimensions Company - TDCOBusiness Research and Development Manager (RD) at Technical Dimensions Company - TDCO