Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Saurav Bajoria

Bihar

Summary

Experienced Salesforce Developer with 6+ years of designing and implementing scalable, high-impact solutions using Apex, LWC, Flows, and REST/SOAP APIs. Proven expertise in AI-driven automation (Einstein LLM, AgentForce) and system integrations (MuleSoft, third-party APIs) to streamline operations. Built customer-facing portals and knowledge management platforms, reducing support queries by 30% and improving user engagement. Passionate about solving complex problems, optimizing performance, and driving innovation in Salesforce ecosystems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Member of Technical Staff

Salesforce
01.2024 - Current
  • BaseCamp Project: Worked on a knowledge repository platform leveraging Salesforce Experience Cloud, used by over 70,000 Salesforce employees to efficiently search for and access critical information.
  • Dynamic Survey Design and Implementation: Partnered with the Enablement team to design and implement dynamic surveys, enabling the sales team to gather and manage feedback effectively.
  • Content Analytics Project: Utilizing Highspot, MuleSoft, Data Cloud, and Tableau to build dynamic content dashboards, enhancing data insights, and revamping existing solutions to improve operational efficiency.
  • Einstein Features Development: Worked on advanced features like Co-pilot, Prompt Builder, and Model Builder to create generative AI solutions, enabling sales teams to generate on-demand content, and enhance productivity.
  • Automation Framework: Designed a framework leveraging Python, Heroku, and the Salesforce platform, integrating Einstein LLM to automate the generation of on-demand user stories from BRD documents and test cases for the Agent Testing Center, enhancing efficiency and accuracy.

Software Development Engineer 2

InMobi
02.2022 - 12.2023
  • Design and implemented an advanced error logging framework, that created error log record in system for each critical operation in salesforce such as DML, callout, pub/sub.
  • Lead a team of 3 developers to design and develop a customize customer portal to onboard Microsoft advertisement portal user.
  • Designed a solution to integrate salesforce with microsoft Bing platform using microsoft ad API and microsoft azure portal.
  • Designed and implemented payment gateway solution using stripe payment API for Prepay Customer and Subscription Model based customer.
  • Implemented EncryptionUtils to encrypt webhooks coming from Stripe and also to store encrypted microsoft bing tokens in salesforce.
  • Successfully generated over $10 million in revenue within a 2-month period through the portal implementation, resulting in an increase in sales and customer engagement.
  • Implemented CI/CD in system using GitHub and Salesforce DevOps Center.
  • Implemented Authorization and Authentication module from scratch using apex, vf page and lwc.

Software Engineer 1

IQVIA
04.2021 - 02.2022
  • Worked on building managed package for the clinical trial process
  • Part of Health Cloud implementation for complete Digital trail management system
  • Worked on fixing critical bugs and enhancement to unblock package release
  • Build different custom components using LWC and Apex programming to support the client vision
  • Adjusted design parameters to boost performance and incorporate new features.
  • Integrated third-party tools and components into applications
  • Updated old code bases to modern development standards, improving functionality

Software Engineer

CGI Group
11.2018 - 04.2021
  • Interacted directly with clients, managers and end users to analyze project objectives and capability requirements, including specifications for user interfaces and customized applications
  • Worked with various Salesforce.com Standard and Custom objects, Fields, Record Types, Page Layouts, Roles, Profile, Field
  • Level Permissions, workflows, approvals and validation rules as per Requirement
  • Developed Apex Classes, Controller Classes, Test Classes, Apex Triggers and Batch Apex for various functional needs in the application
  • Provided programming estimates, identified potential problems and recommended alternative solutions
  • Updated programs as per user needs and developed codes that were in accordance to specifications
  • Build Web Service APIs and apex callout to support different business needs
  • Implemented Trigger Framework by using Object Oriented Programming concepts to segregate record type specific functionality.

Education

Bachelor of Technology - Information Technology

KIIT University
Bhubaneswar
2018

Skills

  • SOQL, SOSL, MySQL
  • HTML and CSS
  • JavaScript ES6, JSON
  • Lightning Aura Framework
  • Lightning Web Components
  • REST API, SOAP API, and Apex Web Services
  • CI/CD, GitHub, GitLab, version control, Jenkins
  • Apex Triggers, Apex Class
  • Salesforce CLI, Salesforce DX
  • Salesforce Declarative Tools
  • Sales, Service, Experience, and Data cloud
  • Eclipse IDE, VS Code, IntelliJ IDEA
  • Jira, Confluence
  • Anypoint Studio, Tableau

Certification

  • JavaScript Developer 1
  • Platform Developer 1
  • AI Associate
  • AI Specialist

Timeline

Member of Technical Staff

Salesforce
01.2024 - Current

Software Development Engineer 2

InMobi
02.2022 - 12.2023

Software Engineer 1

IQVIA
04.2021 - 02.2022

Software Engineer

CGI Group
11.2018 - 04.2021

Bachelor of Technology - Information Technology

KIIT University

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Saurav Bajoria