Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Saurav Sharma

Bengaluru

Summary

Experienced specialist with a background in e-commerce and audit firms. Skilled in fraud investigation, operations risk, safety, and financial audit. Strong ability to build rapport and deliver innovative solutions to complex problems. Diligent work ethic and commitment to providing quality work.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Operations Associate Trust and Safety

Linkedin
12.2021 - 12.2022
  • Conducted research and investigations to support LinkedIn’s Privacy Policy and User Agreement
  • Ensured member account compliance with safety guidelines
  • Collaborated with cross-functional teams to identify and resolve potential risks in the APAC region
  • Improved processes and tools efficiency through effective communication with internal stakeholders
  • Analyzed fraud and risk scenarios and delivered satisfactory results while maintaining quality and SLA

Transaction Risk Investigator

Amazon
09.2020 - 09.2021
  • Eliminated risks related to fraud and phishing activities in Amazon transactions
  • Identified and made decisions in ambiguous situations to recognize non-obvious patterns
  • Performed deep investigations for internal stakeholders, maintaining SLA and quality
  • Improved customer satisfaction through analysis and implementation of solutions for customer issues
  • Analyzed seller and buyer profiles for fraudulent behavior with due diligence

Assurance Associate

Ernst and Young GDS
08.2018 - 11.2019
  • Delivered high-quality audit tasks in line with EY’s global review methodology
  • Demonstrated understanding of wealth and assets, private equity, and hedge funds
  • Executed and documented review procedures for design and effectiveness testing
  • Interviewed process owners and identified risks and controls for audit purposes
  • Identified accounting issues and reported to upper management
  • Maintained GAAP records for compliance and analysis purposes.

Education

B.com - Finance

Christ University
Bengaluru
05.2018

High School Diploma -

Army Public School
Bengaluru
05.2015

Skills

  • Fraud investigation
  • Operations risk
  • Safety and recovery operations
  • Financial audit
  • Problem-solving
  • Communication
  • Process improvement
  • Customer service
  • Risk analysis
  • Anti Money Laundering

Certification

Mircosoft Excel and Outlook

Introduction to Microsoft PowerBI

Getting started with SQL

Timeline

Senior Operations Associate Trust and Safety

Linkedin
12.2021 - 12.2022

Transaction Risk Investigator

Amazon
09.2020 - 09.2021

Assurance Associate

Ernst and Young GDS
08.2018 - 11.2019

B.com - Finance

Christ University

High School Diploma -

Army Public School

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