Savio Verghese
Navi Mumbai
Summary
Adaptable Officer with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Working hard towards achieving the goals set by the organization and to grow in knowledge .
Overview
5
5
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Customer Service Executive
IDFC FIRST BANK
09.2020 - Current
- Worked in Liabilities department operating with emails team
- Handled NRI department with email experience.
- Maintained excellent customer satisfaction by delivering high-quality customer service and dealing with all matters appropriately.
Executive
AEGIS
08.2019 - 09.2020
- Emails and Chatting process for Nippon India Mutual Funds
- Raised customer satisfaction, helping to build loyal relationships for improved profit growth.
Technical Manager
Albatross Marine Services Pvt. Ltd
05.2018 - 08.2019
- Handling Dry dock procedures
- Handling manning and inventories for the Barges and Tugs
- Maintaining certification for vessel and officers onboard
- Assessed need for new equipment and handled procurement process for required items.
- Adhered to health and safety policy to prevent injury to self and others.
Education
Diploma - Mechanical Engineering
Maharashtra State Board
01.2004 - 04.2010
Diploma In Marine Engineering - Marine Engineering
I.M.S.
Goa 07.2010 - 08.2012
Bachelor of Technology - Mechanical Engineering
Kalinga University
01.2014 - 04.2017
Skills
Online chat and email
Hobbies
- Playing Football and any sport (Indoor/Outdoor)
- Dance
- Song
- Composing Songs/Poetry
- Draw
Timeline
Customer Service Executive
IDFC FIRST BANK
09.2020 - Current
Executive
AEGIS
08.2019 - 09.2020
Technical Manager
Albatross Marine Services Pvt. Ltd
05.2018 - 08.2019
Bachelor of Technology - Mechanical Engineering
Kalinga University
01.2014 - 04.2017
Diploma In Marine Engineering - Marine Engineering
I.M.S.
07.2010 - 08.2012
Diploma - Mechanical Engineering
Maharashtra State Board
01.2004 - 04.2010
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