Sayali Pratap Parab
Mumbai
Summary
Sales team manager with a proven record of achieving a 20% increase in quarterly sales at Upgrad through innovative lead conversion strategies. Expertise in customer relationship management and sales training enhances team performance and drives exceptional results. Strong ability to cultivate client relationships while leading teams to success.
Overview
13
13
years of professional experience
Work History
Sales Team Manager
UpGrad
Mumbai
05.2024 - Current
- Led team of 20 sales representatives to exceed quarterly sales targets by 20%.
- Increased lead-to-sale conversion rate from 15% to 35% using tailored scripts.
- Coached team on product knowledge and negotiation, enhancing individual performance by 15%.
- Developed training programs for new sales staff, improving product knowledge and onboarding efficiency.
- Monitored call quality to ensure compliance with industry standards and maintain consistent service delivery.
- Managed daily operations and resources for educational programs, supporting effective team execution.
- Coordinated with cross-functional teams to align project objectives, facilitating timely project delivery.
- Implemented feedback mechanisms to drive continuous program improvements.
Territory Manager
Club Mahindra
Mumbai
10.2023 - 02.2024
- Head to generate sales growth via rigorous selling activities and operational processes, fostering a team of 12 sales executives and building strong relations with individual and corporate customers.
- Identified and defined current and emerging market requirements and growth opportunities, developed new customers, expanded distribution channel share, and retained existing customers.
- Acquired customers through proactive account engagement, including quarterly technology promotions and cross-selling across served and target segments.
- Achieving a defined target in sales and profits in an assigned market territory contributes to positive brand focused exchange meetings focused on product requirements, definition, quality, pricing and delivery matrices.
- Cross-functional coordination to exceed sales targets and achieve revenue generation for the organization.
- Participated in sales meetings, industry exhibitions, workshops, and other customer and market-related activities to enhance market presence.
Sales Team Lead
Think and Learn Pvt Ltd
Mumbai
07.2021 - 09.2023
- Generating happy online tutor users of 6th to 12th-grade students, including JEE, NEET & KVPY & generating revenue and profitability and achieving organizational goals.
- Conducted phone calls to potential clients for scheduling purposes. and scheduled demos, both online and offline, providing detailed counseling to children, conducting fact-finding, and offering customized solutions based on their requirements.
- Conducted promotional marketing activities in schools, colleges, and malls, leading seminars and generating qualified leads.
- Developing and maintaining strong relationships with clients, serving as a trusted advisor to customers.
- Managed diverse portfolios in front office and customer relations management, advising customers on various services and offers to enhance satisfaction and loyalty.
- Addressed customer concerns and provided tailored solutions to improve satisfaction in the hospitality and education sectors.
Business Development Associate
Meritnation
Mumbai
12.2020 - 06.2021
- Conducted promotional marketing activities in schools, colleges, and malls, leading seminars and generating leads.
- Making calls & fixing demos, both online & offline, detail counselling of children, fact-finding, understanding requirements
- Making calls & fixing demos, both online & offline, detail counselling of children, fact-finding, understanding requirements
- Generating happy online tutor users of 6th to 12th-grade students, including JEE, NEET & KVPY & generating revenue and profitability and achieving organizational goals.
Assistant Front Office & Sales Manager
Peninsula Group of Hotel
mumbai
05.2018 - 05.2020
Industrial Trainee ( Internship )
The Orchids
Mumbai
12.2012 - 05.2013
Education
Bachelor of Science - B.Sc
Arunachal University of Studies
Arunachal Pradesh05-2018
B.Sc. - Hospitality and Hotel Administration
IHM Goa
01-2014
Skills
- Sales team development
- Sales strategies
- Lead conversion strategies
- Sales forecasting
- Sales metrics analysis
- Customer relationship management
- Business development and sales
- Business acumen
- Problem solving and analysis
- Influential communication skills
- Leadership capabilities
- Frontline customer engagement
Personal Information
- Date of Birth: 05/08/94
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
Awards Accomplishments
- Appreciated for 'Exceptional Performance and Leadership' at UpGrad
- Appreciated for 'Best Conversion Rate' at Club Mahindra
- Awarded 'Employee of the Year' at Hotel Peninsula Redpine
- Recognized 'Top Performer' numerous times in Byju's
- Passed Elementary and Intermediate Drawing exams with a 'C grade.'
Timeline
Sales Team Manager
UpGrad
05.2024 - Current
Territory Manager
Club Mahindra
10.2023 - 02.2024
Sales Team Lead
Think and Learn Pvt Ltd
07.2021 - 09.2023
Business Development Associate
Meritnation
12.2020 - 06.2021
Assistant Front Office & Sales Manager
Peninsula Group of Hotel
05.2018 - 05.2020
Industrial Trainee ( Internship )
The Orchids
12.2012 - 05.2013
Bachelor of Science - B.Sc
Arunachal University of Studies
B.Sc. - Hospitality and Hotel Administration
IHM Goa