Summary
Overview
Work History
Education
Skills
Certification
Projects
Core Interested Domains
Timeline
Generic
Sayani Dey

Sayani Dey

Operation Executive
Pune

Summary

Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities. Proficient in engaging stakeholders to build consensus and promote needed change

Overview

5
5
years of professional experience
4044
4044
years of post-secondary education
3
3
Certifications
4
4
Languages

Work History

Operation Executive

Sahyadri Hospital
08.2023 - Current
  • Managed daily operations to enhance efficiency and ensure workflow consistency.
  • Coordinated inventory management processes to maintain optimal stock levels.
  • Organized documentation for operational activities to streamline processes.
  • Executed PSI analysis to identify performance trends and opportunities.
  • Engaged in vendor management to strengthen supplier relationships.
  • Reviewed analyses to inform decision-making and improve operations.
  • Oversaw floor management to optimize resource allocation and productivity.
  • Collaborated with departmental leaders to address and resolve operational issues.

Intern

MIDAS Hygiene PVT Ltd
09.2022 - 12.2022

Enhanced brand visibility and customer engagement through effective management of product displays.

  • Collaborated with vendors to secure timely delivery of merchandise.
  • Implemented promotional strategies to boost seasonal sales initiatives.
  • Coordinated with marketing teams to align visual merchandising with ongoing campaigns.
  • Monitored store shelves regularly, ensuring optimal product availability and restocking as required.

Customer Care Executive

NSHM COLLEGE OF MANAGEMENT&TECHNOLOGY
07.2020 - 04.2021
  • Ensured timely follow-up on customer requests to uphold satisfaction levels.
  • Delivered exceptional customer service by addressing inquiries via phone, email, and in-person promptly.
  • Demonstrated strong multitasking skills while managing simultaneous customer interactions professionally.
  • Reviewed completed work to verify quality, consistency, and adherence to standards.

Education

MBA - Marketing& PharmD and healthcare management

ISMS College Pune University
Pune, Maharashtra
08-2021

BBA - Hospital management

NSHM Collage of Management
Durgapur, India
05-2017

Skills

Regulatory compliance

Process improvements

Operations management

Facilities management

Sales projections preparation

Customer relations

Teamwork and collaboration

Multitasking Abilities

Data analysis

Data management

Inventory tracking and management

vendor management

Certification

Diploma in Computer Teacher Training (DCTT)

Projects

Retail Mapping of Insecticides Products

 Improvement of the discharge process

Core Interested Domains

  • Health care
  • PharmD
  • Marketing Sales
  • Administration

Timeline

Operation Executive

Sahyadri Hospital
08.2023 - Current

Intern

MIDAS Hygiene PVT Ltd
09.2022 - 12.2022

Customer Care Executive

NSHM COLLEGE OF MANAGEMENT&TECHNOLOGY
07.2020 - 04.2021

MBA - Marketing& PharmD and healthcare management

ISMS College Pune University

BBA - Hospital management

NSHM Collage of Management
Sayani DeyOperation Executive