Sayantan Banerjee
Delivery Head - IT
Kolkata,WB
Summary
High energy and results oriented professional with 17 Years of IT experience in several roles such as Delivery Head, Customer IT and Business Transformation Partner, Innovation Lead and Evangelist, Data and Analytics Center of Excellence Lead and Business Intelligence SME. Ideal mix of business acumen, leadership and sales skills and technology experience to lead or manage large Client relationships of $50M plus P&L, complex transformation engagements and project/service portfolios.
Overview
18
18
years of professional experience
Work History
Delivery Head
Tata Consultancy Services
Kolkata, India (+91)
01.2016 - Current
- Managed delivery and services of large, transformative initiatives for multiple US Healthcare Clients directly impacting their Strategic Business KPI's and enabling C' Suite to gauge how their Strategic Initiatives are Progressing, Return of Investment etc.
- Delivered complex strategic Programs to build the Digital Core of a $150B US Payor including IT Simplification, Application Modernization and Migration to Cloud, building and maturing Data & Analytics Ecosystem to execute advanced AI based insights and Digital transformation of their Core Medicare Advantage Platform
- Exhaustive experience in executing Divestiture Programs involving end to end Cloud Strategy from blueprinting to execution
- Have driven transformation of large Portfolio's into Data Driven Organization enabling Business Leaders to take strategic decisions based on Insights
- Managing P&L of more than $50M
- Leading Innovation Strategy for Healthcare Industry Segment which involve creation of purpose driven Innovation Charters and journeys for all our Strategic Clients in North America leveraging cutting edge research, market leading innovation, extended ecosystem and collective knowledge, thus enabling transforming our client’s health & wellness ecosystems which in turn lead to enhanced life experiences for end consumers
- Have led and driven Data & Analytics Center of Excellence for the Segment
- Member of Organization's Growth and Transformation Guild
- Winner of multiple Innovation Awards
Delivery Manager - IT
Tata Consultancy Services
Kolkata, West Bengal
11.2013 - 12.2015
- Managed delivery and execution of Programs across multiple locations in India for large Customers and in full accordance with outlined cost, scheduling and quality terms.
- Monitored customer quality metrics and took proactive steps to implement resolutions and ensure continuous improvement Year on Year
- Integrated new technologies and best practices to improve delivery management, bring in automation, increase adoption of Agile
- Developed strategic growth plans to increase sales and profits for the Segment across Offshore locations.
- Led and Managed resources effectively to ensure efficient WorkForce Planning, Cross Skilling and Up-skilling as per future demand, effective recruitment strategy, building leaders to manage strategic programs etc.
Client Engagement Manager
Tata Consultancy Services
Pasadena, CA
03.2011 - 12.2013
- Collaborated with Sales, Delivery and technology Practice teams to manage seamless client experiences.
- Met with clients to understand needs and develop proactive solutions.
- Ensured successful product rollouts as subject matter expert for Medicare Advantage, Membership, Claims etc.
- Consulted with teams on established best practices and process improvements.
- Leveraged healthcare (Payor and Provider) industry trends and competitive analysis to improve customer relationship building.
- Recruited and hired experienced IT Technology Consultants to complete projects on time and within budget requirements.
Manager, Business Intelligence
Tata Consultancy Services
Kolkata, West Bengal
11.2008 - 03.2011
- Drafted strategic business intelligence roadmap complete with data governance policies
- Directed implementation of new business intelligence tools, selecting appropriate solutions to meet customer's data goals
- Applied customer feedback to develop process improvements and support long-term business needs.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving portfolio results
- Cross-trained existing employees to maximize team agility and performance.
- Propelled continuous improvements
- Delivered feedback to decision-makers regarding employee performance and training needs.
Business Intelligence Developer
Tata Consultancy Services
Pasadena, CA
08.2005 - 10.2008
- Collaborated with customer business intelligence teams at to produce customized ETL solutions for specific goals.
- Designed and created ETL Programs, aiding in transitions from one data warehouse to another.
- Designed integration tools to combine data from multiple, varied data sources such as RDBMS, SQL etc.
- Maintained existing applications and designed and delivered new applications.
Business Intelligence Analyst
Tata Consultancy Services
Kolkata, India (+91)
11.2003 - 09.2005
- Designed and created ETL code installations, aiding in transitions from one data warehouse to another.
- Designed integration tools to combine data from multiple, varied data sources such as RDBMS, SQL etc.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Bangalore Institute of Technology
Bangalore 04.1998 - 03.2002
High School Diploma -
Don Bosco School
Kolkata 05.1986 - 04.1997
Skills
Business and IT Transformation
Timeline
Delivery Head
Tata Consultancy Services
01.2016 - Current
Delivery Manager - IT
Tata Consultancy Services
11.2013 - 12.2015
Client Engagement Manager
Tata Consultancy Services
03.2011 - 12.2013
Manager, Business Intelligence
Tata Consultancy Services
11.2008 - 03.2011
Business Intelligence Developer
Tata Consultancy Services
08.2005 - 10.2008
Business Intelligence Analyst
Tata Consultancy Services
11.2003 - 09.2005
Bachelor of Engineering - Electronics And Communications Engineering
Bangalore Institute of Technology
04.1998 - 03.2002
High School Diploma -
Don Bosco School
05.1986 - 04.1997
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