Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Timeline
Generic

Sayantani Roy Choudhury

Kolkata

Summary

Highly seasoned and accomplished Salesforce Developer with a strong record of client satisfaction. Proven multitasker, independent worker, and team player.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Application Development Specialist

Accenture
Kolkata
05.2018 - Current
  • 9+ years of professional IT experience in related to Salesforce Administration and Development, Oracle Forms and reports, MS Access, Blaze Advisor
  • 6+ years of experience in Salesforce configuration as well as customization
  • Requirement gathering for new functional changes and implementation of the logic
  • Collaborated with team mates regarding project capabilities and limitations to deliver optimal functionality.
  • Developed applications using Agile methodology
  • Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, pick lists and page layout customization to support vital business functions.
  • Design, developed and deployed the Custom objects, Custom tabs, Custom fields, Validation rules, Page Layouts, Record Types, Workflow Rules, Process Builders to suit to the needs of the application
  • Working knowledge on Sales cloud, Service cloud and APEX programming on Force.com platform
  • Effectively created the picklists, dependent picklists and junction object to establish the connectivity among objects
  • Developed APEX classes and triggers following the best practices of salesforce
  • Responsible for writing SOQL and SOSL
  • Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App Builder
  • Extensive knowledge of Report and Dashboard
  • Involved in migrating data into salesforce application using Apex data loader through CSV files. Installed and configured Data loader
  • Deployed Change Sets from sandbox to production
  • Basic knowledge of Copado deployment
  • Participated in design and planning exercises to fulfill project requirements
  • Communicated technical risks and benefits to management and key stakeholders.
  • Conducted KT sessions for team members to bridge any knowledge gaps
  • Incident Management, Weekly service report creation, incident resolution trend tracking and resource adjustment to keep incident backlog in check
  • Taking responsibility as a team lead and supporting people development tasks

Systems Engineer

TCS
Mumbai
10.2012 - 05.2018
  • Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
  • Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
  • Communicated status updates to affected parties when issues arose.
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.

Education

Bachelor of Science - Computer Science

Asansol Engineering College
Asansol
07.2012

Skills

  • Salesforce Sales & Service Cloud
  • Apex Classes, Triggers, Reports & Dashboards, Workflow Rule, Approval Process, Lightning Experience
  • Salesforce API Tools : Apex explorer, Data Loader
  • Languages : C, JAVA, Apex
  • UI Technologies : HTML,XML,VisualForce

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)

Certification

  • Salesforce.com Certified Administrator
  • Salesforce.com Certified Platform App Builder
  • Salesforce.com Certified Platform Developer I
  • Salesforce.com Certified Platform Developer II
  • Salesforce.com Certified Sharing and Visibility Architect
  • Salesforce.com Certified Sales Cloud Consultant
  • Copado Administrator

Hobbies

  • Listening to Music
  • Running
  • Cooking
  • Travelling
  • Dancing

Timeline

Application Development Specialist

Accenture
05.2018 - Current

Systems Engineer

TCS
10.2012 - 05.2018

Bachelor of Science - Computer Science

Asansol Engineering College
Sayantani Roy Choudhury