Sayed Hussain Mostafavi
Mohali
Summary
A highly motivated and results-oriented professional with a solid background in digital marketing, customer service, and human resources. Proven ability to enhance organizational performance through innovative strategies and exceptional service. Seeking to leverage expertise in multimedia and business administration to contribute effectively to a dynamic organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales and Reservations Representative
American Airlines
Mohali
02.2024 - Current
- Managed customer reservations and sales transactions, consistently meeting monthly sales targets
- Provided exceptional customer service, resolving inquiries and issues to ensure satisfaction
- Utilized specialized reservation software and CRM systems for efficient service delivery
Digital Marketing Intern
Suvidha Foundation
06.2023 - 08.2023
- Suggested new strategies based on analytics data to improve effectiveness of campaigns.
- Researched potential customers to identify target audiences through surveys and focus groups.
- Tracked progress of campaigns with Google Analytics and Adobe Creative Suite.
Education
Bachelor of Business Administration (BBA) - Marketing and Business Administration
Chandigarh University
Punjab, India06-2024
Diploma - English Language
Plan Future Institute
Kabul, AfghanistanHigh School Graduation Certificate -
Zukoor Dorman High School
Kunduz, AfghanistanSkills
- Digital Marketing: SEO, SEM, Social Media Marketing, Content Creation, Market Research
- Human Resources: Recruitment, Employee Engagement, Training Development
- Customer Service: Communication, Problem-Solving, CRM Software
- Technical Skills: Microsoft Office Suite, Google Analytics
- Staff training
Certification
2020-12 Diploma of English language
- Accrediting Agency, Field of study: (Degree, Certificate, or Designation)
Personalcompetencies
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Effective team player with a collaborative approach
Languages
Persian: Bilingual or Proficient (C2), English: Advanced (C1), Turkish: Advanced (C1), Hindi: Upper intermediate (B2)
References
- Satinder Pal, Singh, Head of Department, BBA, hod.bba@cumail.in
- Anil, Chandhok, anilchandhok@cumail.in
- Haidar, Usmani, Head of English Department, haidarusmani356@gmail.com, Plan Future Institute
Timeline
Sales and Reservations Representative
American Airlines
02.2024 - Current
Digital Marketing Intern
Suvidha Foundation
06.2023 - 08.2023
2020-12 Diploma of English language
- Accrediting Agency, Field of study: (Degree, Certificate, or Designation)
Bachelor of Business Administration (BBA) - Marketing and Business Administration
Chandigarh University
Diploma - English Language
Plan Future Institute
High School Graduation Certificate -
Zukoor Dorman High School
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