Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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SAYEE NIKHELESHWAR PULUKURI

HYDERABAD

Summary

Results-oriented Business Leader with 16 years of experience, including 14 years as a Chief Engineer in the Merchant Navy and over 20 months in corporate leadership roles. MBA graduate from the prestigious Indian School of Business (ISB). Currently managing a diverse, high-performance team of 265 professionals driving operations and P&L for a business with revenues nearing $100 million. Adept at leading cross-functional teams, implementing data-driven strategies, enabling automation, and delivering AI-powered business solutions to complex operational challenges. Focused on enhancing efficiency, reducing costs, and driving profitability through process optimization, stakeholder management, and innovative problem-solving.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Manager, G4L2 Grade

ADP Pvt Ltd
04.2023 - Current
  • Led a team of 265 professionals across multiple functions, including back-end operations, client-facing services, technical teams, and business analysts
  • Collaborate closely with the product team to drive business results and improve product offerings, ensuring alignment with organizational goals
  • Spearheaded automation initiatives to solve business problems, significantly reducing turnaround time (TAT) and operational inefficiencies
  • Implemented lean procedures to enhance team efficiency and streamline workflows, achieving substantial cost savings and improved service delivery
  • Introduced data-driven solutions to enhance client experience, resulting in significant improvements in Net Promoter Score (NPS) and Total Net Promoter Score (TNPS)
  • Developed and deployed Gen AI-based solutions to address complex business challenges, providing valuable insights and improving decision-making
  • Reduced financial losses related to business write-offs by $350K through improved financial controls and enhanced operational processes
  • Managed stakeholder relationships, ensuring seamless communication between leadership, clients, and teams across India and the US

Chief Engineer

08.2008 - 03.2022
  • Led engineering teams on various vessels, ensuring operational safety, maintenance, and technical readiness of all marine systems
  • Managed critical technical operations, ensuring compliance with international maritime standards and regulations
  • Directed teams in troubleshooting and resolving complex technical issues, improving vessel uptime and operational efficiency
  • Spearheaded initiatives to enhance team training, safety standards, and environmental compliance, ensuring optimal performance in a highly regulated environment
  • Developed leadership skills by managing large, diverse teams in high-pressure situations, ensuring smooth day-to-day operations and seamless performance in challenging environments

Education

Master of Business Administration (MBA) - Strategy And Operations

Indian School of Business (ISB)
03-2023

Bachelor of Technology (BTech) - Marine Engineering

Birla Institute of Technology and Science (BITS)
Pilani
01.2007

Skills

  • Stakeholder management
  • Data analysis
  • Business Intelligence
  • AI-Enabled Business Solutions
  • Automation
  • Process Optimization
  • Product Development
  • Business Development
  • Lean Management
  • Operational Excellence
  • Risk Management

Certification

  • Lean Six Sigma Green Belt
  • AI & Data Science for Business Leaders

Accomplishments

  • Operational Efficiency: Led initiatives that reduced business turnaround times by 33% through automation and lean practices.
  • Financial Impact: Successfully reduced financial losses due to write-offs by $350K by improving financial oversight and operational processes.
  • Client Experience: Increased NPS and TNPS scores by optimizing client-facing services and implementing data-driven solutions for improved service delivery.
  • Gen AI Implementation: Played a pivotal role in the development and implementation of AI-driven solutions to automate business processes and enhance decision-making.

Affiliations

  • Professional Sailing club member
  • Youtube content Producer and scaled the channel to 120k subscribers

Timeline

Senior Manager, G4L2 Grade

ADP Pvt Ltd
04.2023 - Current

Chief Engineer

08.2008 - 03.2022

Master of Business Administration (MBA) - Strategy And Operations

Indian School of Business (ISB)

Bachelor of Technology (BTech) - Marine Engineering

Birla Institute of Technology and Science (BITS)
SAYEE NIKHELESHWAR PULUKURI