Photography
Seegiri Mrudhula
SPS Associate
Boduppal
Summary
Passionate and high-skilled employee with over 2 years of work experience with a sound knowledge of the industry. Hoping to take on new challenges and learn more on the job.
Overview
3
3
years of professional experience
1
1
Language
Work History
SPS Associate
amazon development private limited
07.2023 - Current
- The Seller Support Associate acts as the primary interface between Amazon and our business partners
- The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
Non-Voice
COLLABRIDGE PVT.LTD
01.2021 - 02.2023
- Handling customer queries on Web Chat, E-mails and social media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and trouble-shoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services.
Education
MBA (HR) -
Vaagdevi College of Engineering
WarangalB.Com(computers) -
Vivekananda Degree & PG College
KarimnagarCEC -
Andhra Pradesh State Board of Intermediate Education
KarimnagarSecondary Education -
Vivekananda Residential School
KarimnagarSkills
MS-Word, MS-Excel
Hard working
Analytical Thinking skills
Self Confidence
Personal Information
Date of Birth: 05/17/1991
Disclaimer
I hereby declare that the above particular information and facts stated are true, correct and complete to the best of my knowledge and belief.
Interests
Travel
Timeline
SPS Associate
amazon development private limited
07.2023 - Current
Non-Voice
COLLABRIDGE PVT.LTD
01.2021 - 02.2023
MBA (HR) -
Vaagdevi College of Engineering
B.Com(computers) -
Vivekananda Degree & PG College
CEC -
Andhra Pradesh State Board of Intermediate Education
Secondary Education -
Vivekananda Residential School