Seema Kushwaha
Banda
Summary
Dynamic Telecaller with proven expertise in handling high-volume calls at Royano Homes, adept in both inbound and outbound communications. Excelled in appointment scheduling and customer engagement, leveraging negotiation skills and fluency in Hindi to enhance sales support. Demonstrated goal-oriented approach by effectively understanding customer needs, driving satisfaction and sales opportunities.
Overview
1
1
year of professional experience
Work History
Telecaller
Royano Homes
01.2023 - 04.2024
- Handled approximately [Number] inbound and outbound call requests per day to provide existing customers with answers to questions and schedule appointments.
- Answered calls, took messages, and transferred calls to correct individuals.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Followed up with customers to solicit further sales.
- Asked pertinent questions to understand customer requirements.
Education
Bachelor of Arts -
Madhav Mahavidyalay
Banda, India2021
Skills
- Goal-Oriented
- Outbound and inbound calls
- Warm Calling
- Negotiation and Persuasion
- Fluency in Hindi
- Sales Support
- Appointment Scheduling
Timeline
Telecaller
Royano Homes
01.2023 - 04.2024
Bachelor of Arts -
Madhav Mahavidyalay
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