Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taranjeet KAUR

Dera Bassi

Summary

Proven achiever with a history at JaiMala, where I elevated customer satisfaction and boosted sales conversions through expert negotiation and superior customer service skills. Efficiently managed high call volumes, significantly reducing complaints by offering clear product insights.

Overview

Work History

Telecaller

JaiMala Buildtech Private Ltd.
02.2024 - 04.2024
  • Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
  • Improved customer satisfaction by addressing inquiries and resolving issues promptly.
  • Increased sales conversion rates by offering tailored product recommendations based on clients'' needs and preferences.
  • Reduced customer complaints by providing clear explanations on products, services, and policies.

Education

MBA - Finance And HR

Shri Sukhmani Group of Institution
Dera Bassi
08.2025

Bachelor of Arts - B.com

Shri Sukhmani Group Of Institutions
Dera Bassi
07.2023

Skills

  • Call Documentation
  • Goal-Oriented
  • Email and Telephone Etiquette
  • Skilled negotiator
  • Customer Service
  • Sales proficiency

Timeline

Telecaller

JaiMala Buildtech Private Ltd.
02.2024 - 04.2024

MBA - Finance And HR

Shri Sukhmani Group of Institution

Bachelor of Arts - B.com

Shri Sukhmani Group Of Institutions
Taranjeet KAUR