Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information
Languages
Timeline
Generic

Seema Upadhyay

Hyderabad

Summary

I am a diligent, knowledgeable and goal-orientated professional with a passion for building strong business and client based relationships. I exhibit qualities such as punctuality, etiquette and self-motivation, whilst taking attention in detail and organisation to complete tasks to the highest specification.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Seller partner support

Amazon
05.2022 - 08.2022
  • Worked as a primary interface between the Amazon and its business partners
  • Responsible for providing accurate operational support to merchants on the seller platform
  • Liaised with other departments such as customer service, payments service as and when required by the sellers
  • Communicated to sellers through calls, emails to resolve their issues
  • Maintained perform metrics
  • Maintained a positive attitude towards the colleagues and helped them with difficult issues in the workload.

Customer service executive

Muthooth fincorp Ltd
07.2020 - 10.2021
  • Assisted customers with their queries and provided appropriate solutions
  • Worked as a cashier as and when required by the business
  • Provided accurate information to customers on third-party products and services to ensure branch business growth
  • Collaborated with team members to achieve targets
  • Prepared timely and accurate financial reporting and analysis
  • Maintained excellent customer satisfaction by offering friendly, helpful, and informative customer service.

Education

Masters - Commerce

Av college of arts, science and commerce
01.2021

Bachelors - Computers

Osmania university
01.2019

Skills

  • Customer Service
  • Advanced MS excel
  • DIGITAL MARKETING
  • Team Management
  • Leadership Skills
  • Pivot tables , VLOOKUP
  • Client relationship
  • Customer Engagement
  • Social Media Marketing
  • Organizational Skills
  • Effective Communication

Certification

  • Microsoft Office
  • Web analytics

Personal Information

Hobbies: Music

Additional Information

Pursued Internship in DIGITAL MARKETING

Languages

Hindi
Bilingual or Proficient (C2)
Telugu
Advanced (C1)

Timeline

Seller partner support

Amazon
05.2022 - 08.2022

Customer service executive

Muthooth fincorp Ltd
07.2020 - 10.2021

Masters - Commerce

Av college of arts, science and commerce

Bachelors - Computers

Osmania university

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Seema Upadhyay