SEENUVASAN E
Chennai
Summary
A good position which provides the opportunity to make a strong contribution to organizational goals through continued development of professional skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Desktop Support Engineer
Door sabha nigam limited
05.2022 - Current
- Install, configure, and upgrade operating systems, software applications, and drivers on end-user devices
- Set up and configure new computers, laptops, and mobile devices for employees
- Provide first-line technical assistance to end-users via in-person, phone, email, or remote support tools
- Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals
- Assist users with software-related problems, including application errors, compatibility issues, and installation errors
- Provide guidance on how to use software applications effectively
- Installations of Operating Systems Windows and Linux
- Installations & Troubleshoots of PC, Printers & Scanners
- Diagnose and repair hardware malfunctions, such as hard drive failures, memory issues, and connectivity problems
- Replace or upgrade hardware components as needed
- Troubleshoot network connectivity problems, including wired and wireless connections
- Hands-on knowledge on LAN networks and cable crimping
- Assist users in connecting to corporate networks, VPNs, and other remote access methods
- Implement security measures, such as antivirus software and firewalls, to protect end-user devices
- Assist users in backing up critical data and files
- Provide support for data recovery in case of data loss or system failures
- Maintain accurate records of support requests, resolutions, and troubleshooting steps
- Generate reports on common issues and trends to help identify areas for improvement
- Train end-users on basic troubleshooting techniques and best practices for using technology
- Share knowledge and create documentation to empower users to solve common issues on their own
- Use remote support tools to assist users who are located off-site or in remote offices
- Troubleshoot and resolve issues without being physically present.
- Manage user accounts, permissions, and access rights on various systems and applications.
- Collaborated with the IT team on network infrastructure improvements, resulting in reduced service interruptions.
Quality Control Inspector
Freins engineering limited
11.2021 - 11.2022
- Software experience- SAP, Excel, Word, Power point, Chrome
- Material receiving inspection, New part development, Defect communication on supplier
- First off inspection, Gauge calibration, Layout Inspection, Millie bore test
- Working instrument- Dial gauge, 2D height gauge, Profile projector, CMM, UTM
- Vernier caliper, Micrometer, Microscope, Surface finish tester
- Excellent maintaining 'FIFO' Traceability from casting receipt to final Product of dispatch
- Tool life, Control chart, PC chart monitoring periodically
- Quality daily and monthly rejection chart update
- Verify the SOP's availability in the line along with Control plan & CLIRT, POKE YOKE Inspection methods teaching to newcomers.
Education
Electrical and Electronics -
Anna University
Chennai, Tamilnadu03.2022
Skills
- Overview of computer
- Hardware
- Network
- Cisco Routers
- DHCP
- DNS
- Network Administration
- Network Monitoring
- Windows
- Linux
- System Administration
- Troubleshooting
Certification
Internships
- Hardware, Software and CCNA, Daphne InfoTech - Sep 2021 - Mar 2022.
Timeline
Desktop Support Engineer
Door sabha nigam limited
05.2022 - Current
Quality Control Inspector
Freins engineering limited
11.2021 - 11.2022
Electrical and Electronics -
Anna University