SEKH ARFATUL ISLAM
Rajapur
Summary
Results-driven professional with over 5 years of experience in Human Resources and Operations Management. Proven expertise in leading teams and optimizing HR processes, recruitment, and warehouse operations. Currently serving as Regional Manager, responsible for strategic planning, promotions, and enhancing employee engagement and operational efficiency. Demonstrated ability to collaborate with clients to deliver customized solutions that align with business objectives.
Overview
6
6
years of professional experience
Work History
Regional Manager
Pranjali management solutions
Kolkata
03.2025 - Current
- Working with senior management to develop and implement HR strategies aligned with overall business goals.
- Managing the recruitment process, including sourcing, screening, interviewing, and hiring candidates.
- Addressing employee concerns, resolving workplace conflicts, and fostering positive employee relations.
- Ensuring compliance with all applicable labor laws, regulations, and company policies.
- Managing day-to-day HR operations, including employee onboarding and offboarding.
- Developed and maintained relationships with clients to ensure customer satisfaction.
HR -LEAD-EAST
Arcos Group of Companies
Kolkata
04.2023 - 03.2025
- Company Overview: A highly experienced and results-driven professional with over 5 years of expertise in Human Resources and clients to deliver tailored solutions that align with their business needs.
- Oversee the entire HR operation for the East region, including recruitment, performance management, and employee engagement.
- Coordinate with clients to understand their human resource needs, and ensure recruitment and operational strategies align with client expectations.
- Supervise warehouse operations to ensure smooth functioning and timely delivery.
- Lead, mentor, and manage HR and operations teams, ensuring team performance aligns with company goals and client satisfaction.
- Develop and implement training programs for skill development and leadership growth.
- A highly experienced and results-driven professional with over 5 years of expertise in Human Resources and clients to deliver tailored solutions that align with their business needs.
BACK END OPERATIONS
Arcos Group of Companies
Kolkata
04.2022 - 03.2023
- Managed backend operations, including database management, reporting, and data analysis.
- Coordinated with clients to ensure backend operations met their specific needs and expectations, ensuring high-quality service delivery.
- Handled onboarding for new hires, ensuring smooth integration into the company, and adherence to compliance policies.
SUPERVISOR OF OPERATIONS
Arcos Group of Companies
Kolkata
04.2020 - 03.2022
- Supervised day-to-day operations, ensuring the smooth functioning of various processes, and that client requirements were met on time.
- Led a team to optimize workflows, improve productivity, and ensure that client needs were fulfilled effectively.
- Managed inventory, logistics, and warehouse processes, coordinating with clients to meet specific logistics and delivery requirements.
- Provided training and guidance to team members to enhance performance and client satisfaction.
HR RECRUITMENT EXECUTIVE
Arcos Group of Companies
Kolkata
06.2019 - 03.2020
- Developed prospect talent through creative sourcing techniques (referral generation, networking, direct sourcing, and social media).
- Preliminary shortlisting and scheduling the interviews of the prospective candidates.
- Conducted a walk-in.
- Handled telephonic and first-round interviews.
- Responsible for new joiners' induction.
Education
Bachelor of Arts -
University of Calcutta
12.2019
Skills
- HR Management & Strategy
- Recruitment & Staffing
- Client Coordination & Relationship Management
- Team Leadership & Performance Management
- Operations Management
- Warehouse Operations & Optimization
- Data Maintenance & Reporting
- Compliance Management & Regulatory Adherence
- Onboarding & Employee Integration
- Process Improvement & Efficiency
- Client Requirement Fulfilment
- Excellent time management skills
Hobbies and Interests
Travel
Languages
- Bengali
- English
- Hindi
Timeline
Regional Manager
Pranjali management solutions
03.2025 - Current
HR -LEAD-EAST
Arcos Group of Companies
04.2023 - 03.2025
BACK END OPERATIONS
Arcos Group of Companies
04.2022 - 03.2023
SUPERVISOR OF OPERATIONS
Arcos Group of Companies
04.2020 - 03.2022
HR RECRUITMENT EXECUTIVE
Arcos Group of Companies
06.2019 - 03.2020
Bachelor of Arts -
University of Calcutta
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