Summary
Overview
Certification
Education
Professional Summary
Work History
Timeline
Skills
Work Availability
Software
Interests
Disclaimer
Hi, I’m

Selva Durai Baskaran

Assistant Vice President | Project Manager | Release Train Engineer | Scrum Master
Chennai,Tamil Nadu
The way to get started is to quit talking and begin doing.
Walt Disney
Selva Durai Baskaran

Summary

I am a fervent advocate for technology's power to shape society. I take pride in being a perpetual learner, a mentor, and a leader in the realm of data and computer science. My driving ambition is to contribute to the creation of intelligent, agile systems that integrate seamlessly into the social fabric.

Career Objective: Dedicated and dynamic IT Project Manager, Release Train Engineer, Scrum Master committed to leverage Techno-Managerial expertise in building scalable & sustainable solutions, optimizing frameworks and leading high-performing teams. Proven track record in banking and retail systems, adept at navigating regulatory requirements, risk management and compliance. Well-organized, proactive and adaptable to evolving markets. I possess a fervent enthusiasm for Transformation programs, Problem-solving initiatives, Profitability & Performance enhancements. As a pragmatic protagonist, I am driven by practical approaches and continuously seek to upskill myself, energized in overcoming challenges.

Overview

16

Years of professional experience in IT

14

Retail & C.P.G Domains

10

Quality Assurance

7

Agile Transformation & Project Management

6

STIBO STEP MDM

2

WMS , Inventory and Order Management Systems

2

Banking (SWIFT, Credit Card Investigation&Disputes, Compliance)

Certification

Certified Release Train Engineer & Scrum Master, SAFe 6.0

Education

California Institute of Technology
Chennai

Caltech Post Graduate Program (University) from Artificial Intelligence and Machine Learning
06.2023 - 08.2024

Government College of Technology
Coimbatore, TN

B.E - Production Engineering from Production Engineering
08.2004 - 06.2008

Professional Summary

  • 16 years practice in delivering IT projects in Banking, Retail, and Consumer Packaged Goods (CPG) domains, focus on delivering large enterprise-based applications.
  • 18 months banking experience in leading & Delivering projects in Cross Border Payments, Investigation, Disputes , Oracle FlexCube, Internal Payments , Cross - Border Payments , Industry Payment Practices. Automation of Case Creation and Resolution in Credit Cards - Fraud and Non Fraud disputes.
  • 18 months experience in ISO20022 and CBPR+ messages, encompassing PACS, CAMT, and SWIFT MT messages. Proficient in various SWIFT MT messages such as MT 103, MT 202, MT 202COV, MT199, MT 101, MT191, MT192, MT195, MT196, MT910, and experienced in interfacing with clearing systems like SEPA, RTGS, CHAPS, Target-2, FedWire
  • Led teams through multiple banking audits related to GSA, Payment Card Industry-Data Security Standard, Vulnerability Assessment
  • 14+ years of Retail domain experience as Scrum Master, Business Analyst, and Test Manager for end-to-end PIM & ERP implementations for billion-dollar Retailers. Expert in Product Information Management, Master Data Management, Product Data Syndication , ERP, Supply Chain Management , Pricing Systems , Loyalty Card Management ,Data warehouse, Inventory and Order Management
  • Starting as a Tester, I've progressed through roles like Test Manager,Project Manager, Support Operations Manager, Release Train Engineer, Scrum Master, Data Analyst and Business Analyst, gaining invaluable insights at each step
  • Hands-on experience in Warehouse Management Systems (WMS), Inventory Management, STIBO STEP MDM, SAP MM, POS DM, SAP BI, Oracle RMS, Oracle RPM, Central Store Stock Systems, Handheld Terminals, Point of Sales (PoS), Splunk , PostMan, Jira and RFID tags
  • 9+ years of experience in Project Management and Agile methodologies. Strong understanding of Agile/Scrum methodologies, including conducting training on agile concepts for clients and team members. Spearheading agile transformation within the organizations .
  • Participated in RFPs/Proposals and addressing client inquiries and Audited other MDM Projects
  • Training and Mentoring, assembling and guiding high-performing teams, Proficient in client engagements, I have collaborated with customers worldwide, fostering an environment of camaraderie where enthusiasm for problem-solving and the value we deliver is paramount.
  • I possess a fervent enthusiasm for Transformation programs, Profitability enhancements, and Problem-solving initiatives, with a focus on developing Scalable and Sustainable solutions.
  • As a Pragmatic protagonist, I am driven by practical approaches and continuously seek to upskill myself, energized in overcoming challenges.

Work History

Citibank

Assistant Vice President
01.2023 - Current

Job overview

Program: Banking Payments Disputes and Investigations and ISO 20022 for a Global Banking Giant . Role : Release Train Engineer , Scrum Master, IT Project Manager

  • Led and built teams which managed highly critical application for Payment Investigation and Disputes
  • Led teams which confirms to ISO 20022 Payment standard , and conforming to Government Regulations and Compliance standards globally, which requires constant communication with Government agencies
  • Led team of Scrum Masters to develop new dashboards, Reporting processes, Tracking Project Financials , Project Tracking Systems
  • Created succession planning strategy to ensure long-term success of organization
  • Enhanced collaboration - Broke Silos between teams
  • Established a high-performance culture within team by setting clear expectations and providing regular feedback on individual performance contributions

Tata Consultancy Services

Associate Consultant
12.2019 - 12.2022

Job overview

Project : PIM Global Implementation for world's biggest C.P.G (U.S.A) Role : Data Analyst , Business Analyst , OPS Manager

  • Improved KPI Mean time to resolved from 14 days to 3 Days , Increased Customer Confidence & Cost savings to the project
  • Data Inheritance , Data Cleansing, Data Migration , Data Syndication, Data Visualization , Operational Intelligence, Workflows, Reporting, Pricing Integration, User Privileges, Export and Import Configurations and Sufficiency enhancements, IIEP, OIEP
  • Championed continuous improvement initiatives within the team leading towards enhanced productivity
  • Analyzed complex data sets, identifying trends and patterns crucial for informed decision-making in various projects
  • As the Team Lead for a group of 10 engineers, I effectively managed team operations, resource allocation, and authored user stories in an agile environment. Additionally, as a Training Lead for 30 engineering trainees, I developed comprehensive training modules and established best practices. These guidelines became integral to application development across the organization, reflecting my ability to mentor and guide large teams in complex technical environments

Tata Consultancy Services

Assistant Consultant
05.2015 - 11.2019

Job overview

Project : STBO STEP and Oracle ERP implementation for High-end store chain (UK) Role : Test Manager, Scrum Master

  • Played pivotal role and led 20+ member team in ground-breaking ERP and PIM solution implementation in retail sector, covering Business analysis, implementation, troubleshooting, and Testing.
  • Led 3 cross functional team with different abilities and developed accessible System for Differently abled
  • Increased profitability by 27% and increased skillset of project team by establishing Mobile Testing Lab, Learnt Mobile testing, and simulation, Testing and Simulating different Android and IOS version. Developed mobile testing strategies, Security Testing.
  • Building teams for User Accessibility Testing was great experience, led teams of differently abled associates and tested different areas like color inversions, Voice recognitions, Use of very minimal user interfaces.
  • As a consultant, liaised with external stakeholders to define scope and design roadmap. Constructed a website and a companion mobile app.
  • Product Engineer: Led a product design sprint, where I was responsible for defining the Product Requirement Document and framing the Product Roadmap. This strategic approach facilitated clear visioning and planning, ensuring the product's alignment with market needs and organizational goals.

Tata Consultancy Services

Information Technology Analyst
09.2008 - 01.2014

Job overview

  • Project :Business Foundation Program for major (U.K) retailer. Changed keystone habit of teams in optimizing Test Evidence Capture, benefit realized was Increased Productivity by 50%.
  • Developed comprehensive training programs for new hires, ensuring smooth onboarding and knowledge transfer

Timeline

California Institute of Technology

Caltech Post Graduate Program (University) from Artificial Intelligence and Machine Learning
06.2023 - 08.2024

Assistant Vice President

Citibank
01.2023 - Current

Associate Consultant

Tata Consultancy Services
12.2019 - 12.2022

Assistant Consultant

Tata Consultancy Services
05.2015 - 11.2019

Information Technology Analyst

Tata Consultancy Services
09.2008 - 01.2014

Government College of Technology

B.E - Production Engineering from Production Engineering
08.2004 - 06.2008

Skills

Strategic Planning

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Availability
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Software

STIBO STEP, PDX

Oracle RMS , RPM , FlexCube

PostMan, Splunk

HP ALM , Zephyr , JIRA, Confluence , ServiceNow

MPP

Interests

Fitness & Nutrition

Self Improvement

Piano & Guitar

Disclaimer

I hereby declare that the information furnished above is true to best of my knowledge.

Place : Chennai                                                                                   Selva Durai Baskaran

Selva Durai BaskaranAssistant Vice President | Project Manager | Release Train Engineer | Scrum Master