SELVAM DEEPIKA

PORT BLAIR

Summary

Hardworking Customer Service Representative Supervisor maintains and enhances customer service by delivering systems and procedures and supervising staff. Communicative and responsible team leader builds productive and positive relationships with employees and customers to improve retention and loyalty. Consistently promotes company values and culture through all interactions. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

years of professional experience

years of post-secondary education

Languages

Work History

Customer Service Executive

Makruzz Pvt Ltd

Port Blair

11.2017 - Current

Described product and service details to customers to provide information on benefits and advantages.
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Responded to customer requests for products, services, and company information.
Provided primary customer support to internal and external customers.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

BBA - Business Management

GOVT SENIOR SECONDARY SCHOOL LAPATHY

CAR NICOBAR

09.2014 - 09.2017

Skills

Online chat and email

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Hobbies

Love to listening music
Dancing

Timeline