Semren Singh

• Boosted customer satisfaction levels by identifying areas of improvement by implementing and analyzing customer satisfaction surveys
• Facilitated management initiatives, ensuring smooth transitions during organizational transformations.
• Optimized workflow processes to enhance overall productivity and achieve operational excellence.
• Utilized data visualization techniques to present and explain complex data sets.

• Implemented the use of App Script to automate daily/weekly/monthly dashboards on G-Sheets
• Used advanced statistical methods and ML techniques to build accuracy metrics for the data collection
• Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
• Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization

Responsibilities Included:
1. Financial analysis - analysed P&L's and gave recommendations on the same
2. Build market/player specific interactive dashboards and models on excel (market sizing, growth mapping, etc.)
3. Represent them on PowerPoint, Excel or Power BI
4. Handling projects- sampling plans, scope/feasibility checks, secondary research, analysis using Excel and SQL.

• Part of a coalition of academia, CSO's, Government bodies on analyzing smart cities in India
• Conducted analysis of Pune municipal corporation budgets and reviewed other policy documents and made an interactive excel model with different criteria's
• Assisted in data cleaning, visualizations and statistical modeling on R.