SENTHILKUMAR L
Tiruppur
Summary
To grow as a competent professional in business development by constant up gradation of my skills. To give priority to the organization’s needed, get the satisfaction of my work as well as from the customer and be a part of the team that works towards the growth of the organization.
Overview
10
10
years of professional experience
Work History
Preferred Relationship Manager
HDFC BANK LTD
Tiruppur
12.2014 - 05.2025
- Joined date hdfc bank 18/12/2014
- 2014to 2017 Current Account Sales Officer
- 2017 to 2018 Personal Banker
- 2019 to 2021 Current Account Relationship Manager
- 2022 to 2024 Senior Branch Sales Manager
- 2024 to Till date as Preferred Relationship Manager
- Built relationships with clients by providing them with personalized advice and support.
- Coordinated with product development teams to design services that meet client needs.
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
- Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Provided expert financial advice to clients, enhancing their decision-making process.
- Participated in networking events and industry conferences to attract new clients.
- Assisted customers in setting up online banking accounts and troubleshooting technical issues.
- Analyzed customer profiles to identify areas of improvement in banking services.
- Provided guidance on investment decisions, such as stocks, bonds, mutual funds, insurance products and other investments.
- Monitored compliance regulations related to preferred relationship banking services.
- Actively sought out new leads through cold-calling techniques or referrals from existing customers.
- Researched industry trends and opportunities for new business development initiatives.
Education
MBA - Banking And Finance
04-2013
B.COM E.COM - Commerce
04-2008
12TH -
04-2008
10TH -
04-2006
Skills
- Compliance with Banking rules
- Relationship Management
- Team Collaboration
- Business Objective Clarity
- Creativity
- Smart Working
- Self-Confidence
- Quick Learning
- Adaptability
Accomplishments
- Star performer in HDFC Bank Ltd in achieving the monthly target of 25 Lacs every month.
- Consistently maintained high customer satisfaction ratings.
Languages
- Tamil
- English
- Telugu
Disclaimer
I do hereby confirm that the information given in this form is true to the best of my Knowledge.
Personal Information
- Date of Birth: 06/12/1989
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Father Name : S.Loganathan
- Mother Name : L.Indhumathi
Knowledge And Skills
- Ensure compliance with Banking rules, Regulations & Procedures.
- Relationship Management & supervision of all High Net Worth customer programs.
- Contribute the best for achieving team and organizational goals.
- Ensure clarity of Business objectives among staff.
Languages
Tamil
Proficient
C2
English
Proficient
C2
Timeline
Preferred Relationship Manager - HDFC BANK LTD
12.2014 - 05.2025
RVS FACULTY OF MANAGEMENT - MBA, Banking And Finance
PARK'S COLLEGE - B.COM E.COM, Commerce
BISHOP UBAGARASWAMY HIGHER SECONDARY SCHOOL - 12TH,
BISHOP UBAGARASWAMY HIGHER SECONDARY SCHOOL - 10TH ,
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