Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Application/Tools:
Project: EITC - Emirates Integrated Telecommunications Company (Du Telecom)
Tool:
BSCS iX (CX) 9.4.0, Siebel CRM 8.1,EDMS,EAI (TIBCO), OM+, Net Cracker 10.2, Toad for Oracle 12.6.0.53, IN, EShop, DSP, Selfcare, Postman, Du App (mobile app), SoapUI, Putty- 0.63.0.0, WinSCP 5.1.7, Payment Gateway.
Project Abstract:
The major scope of work involves delivering functional testing services that includes end-to-end testing of affected components, in production like environment to ensure the upgraded components are compatible with the rest of the components while meeting the business requirements.
Role and Responsibilities:
•Understanding the Business Requirements and Design Test case
•Delivering of CR’s in time with Quality results & didn’t have any Production Issues
•Responsible in sending the testing status report to the Atos Onsite Management & du Client
•Responsible in tracking & managing defects
•Presenting the Test Execution Results to Business Management teams like Sales, Marketing, Customer operation, finance and securing the BRM sign off
•Analyzing Test scenarios for Automation
•Developing scenarios for identified test cases for automation as well as developing scenarios for CR.
•Deploying Scenarios
•Debugging & executing test scripts.
•Analyzing Test Report on Dashboard and fixing the same.
•Attending the client calls and meetings.
•Involving in giving daily and weekly status reports to client.
Mini Project:
➢ Title : Layer 2 Routing
➢ Tools : Switch, LAN cables, Thin Client, Desktop
➢ Team Size : 4
➢ Description: Basically, Switch is used to communicate within the network. If we want to communicate with different Networks, we have to use Router. In this Project we use Switch Instead of a Router for communicating with different Networks.
● Final Grade: 9.0 CGPA