Highly skilled QA Managerwith over 14 years of experience in Quality Assurance, specializing in Automation, Performance, and Functional Testing in the Telecom Domain.
Adept at test management, test automation, performance testing, test design, and execution.
Proficient in overseeing software project delivery operations throughout the Testing Life Cycle.
Experienced in Agile-Scrum Methodology and well-versed in Continuous Delivery Systems CI/CD.
Proven ability to mentor and manage multiple teams, fostering collaborative and efficient working environments.
Demonstrated track record of successful project delivery for APAC ,European and Gulf Clients.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
QA Manager
Unikomm
01.2024 - Current
Improved overall efficiency of the QA department through strategic planning and resource allocation.
Increased efficiency by almost 70% in Product Upgrade Sanity testing by shifting to Automation using Robot Framework .
Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
Set up QA benchmarks to clearly show QA contribution to the overall process.
Established clear cut QA goals for team to assess team performance.
Test Lead
Tata Consultancy Services
10.2016 - 10.2023
Created Test strategy for Functional, Automation, and Performance Testing.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Collaborated with developers and product owners to stay current on product features and intended functionality.
Managed a team of 15 individual contributors.
Created accurate and successful test scripts to manage automated testing of certain products and features.
Directed teams completing regression tests to support successful product development stages.
Optimized test cases to maximize success of manual software testing.
Performed yearly individual team member evaluations.
Trained and mentored new test employees on technology and company guidelines to promote productive and high-quality work.
Streamlined testing processes to identify areas in need of improvement.
Provided reports on milestones, issues, and test concerns to project managers for assistance.
Lead Performance Test Engineer
Tata Consultancy Services
04.2015 - 09.2016
Gathered and defined Performance benchmark requirements for each program.
Developed and deployed test load scripts with JMeter and Neoload.
Conducted load, stress, and endurance tests to simulate realistic user activities.
Kept scripts and test cases updated with current requirements.
Worked with DevOps and Dev Teams to improve the application performance.
Automation Test Lead
Tata Consultancy Services
07.2013 - 03.2015
Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows.
Created a hybrid framework (Data + Keyword Driven) from scratch with MVC architecture and Page Obeject Model in Java and Selenium.
Added Maven as the dependency management tool.
Converted project into TestNG project to enable integration into Jenkins.
Created a CI/CD integration with Jira project management Tool.
Created another Keyword-driven Python-based automation framework from scratch for another client.
Participated in test automation code review meetings and provided input on colleagues' coding efforts.
Identified appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
Trained developers and quality assurance team members in automation programs and processes.
Authored automated testing reports and presented findings to managers for review.
Reported test findings to development personnel, advising staff on the efficacy of subsequent remediation attempts.
Test Analyst
Tata Consultancy Services
02.2012 - 06.2013
Met with quality assurance, developers, and project managers to assess the scope and sequence of the project.
Converted the functional requirements into clear Test cases and traceability matrix.
Reviewed Test artifacts before submission to Clients.
Provided effort estimation for Test planning, Data setup, and execution.
QA Manual Tester
Tata Consultancy Services
12.2010 - 01.2012
Executed test scripts, logged defects, and worked to resolve issues noted in the testing process.
Pursued professional development opportunities to learn new testing tools and test strategies.
Prepared Test Data to be used for Test Execution.
Logged defects and worked to get them resolved.
Authored and maintained well-organized, efficient, and successful manual test cases for the entire team.