Varun Nigam

• Led QA organization for Amazon smart vehicles, enhancing digital cabin experiences across systems and services.
• Improved continuous integration and delivery by establishing quality assurance processes and automated test labs.
• Increased deployment efficiency by collaborating with SDMs, DevOps, and teams to create a robust test pipeline.
• Bolstered global testing capabilities by recruiting and training QA and SDET personnel for follow-the-sun model.
• Engineered advanced software test tools for UI and voice-based automation of Amazon's operating system.
• Provided quality status updates on launch readiness during facilitated leadership meetings, assessing risks accurately.
• Ensured stakeholder awareness by delivering monthly QA program updates on progress and challenges faced.
• Optimized testing strategies through directed cross-functional collaboration focused on product quality.

• Successfully led QA group for FireOS Connectivity, delivering Alexa, FireTV, and E-reader products to millions of users.
• Managed sprint planning while assigning tasks to QA members across diverse product lines.
• Executed rigorous product validation based on developed test strategies for new features and maintenance updates.
• Conducted extensive system tests, including lifecycle stress assessments and replication of user issues.
• Served as SCRUM Master, facilitating Agile practices through JIRA and Confluence software.
• Collaborated with product management and marketing teams to ensure completion of Business Requirement Documents.
• Coordinated cross-functional team support between India and Beijing to ensure operational continuity.

Implemented targeted process improvements focusing on quality enhancement and effective people management.

• Spearheaded qualification and commercialization of Bluetooth profiles for initial Alexa device release.
• Established comprehensive test strategy documents and coordinated testing across multiple teams.
• Successfully onboarded firmware integration test plans for seamless wireless chipset functionality.
• Maintained close collaboration with chip vendors regarding firmware and OTA updates.
• Conducted thorough product validation and verification of Bluetooth controller connectivity, including firmware and driver checks.

• Executed and managed controller test plans during pre-silicon and post-silicon stages.
• Facilitated scrum meetings with developers to address priority and blocking project issues.
• Debugged, triaged, and resolved issues by collaborating with software and hardware teams.
• Conducted Windows Hardware Certification (WHCK) tests for Microsoft Logo certification on Qualcomm Bluetooth driver.
• Delivered training and developed knowledge base to enhance understanding of Bluetooth protocol.