Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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SHADAB SHAIKH

MUMBAI

Summary

Motivated and dedicated fresher seeking opportunities in dynamic organizations. Proficient in investment and retail banking, with strong communication skills that enhance customer satisfaction and operational efficiency. Focused on continuous improvement and delivering high-quality service.

Overview

1
1
year of professional experience

Work History

Customer Care Executive

SHADAB SHAIKH
MUMBAI
10.2024 - Current

Teleperformance Private Limited.

  • Enhanced banking expertise through diverse projects at RBL Bank.
  • Handled multiple customers daily at RBL Bank, solving their queries and providing them with better resolution.
  • Currently enhancing knowledge in customer service and banking operations skills at RBL Bank.
  • Seeking growth opportunities and advancement in RBL Bank.
  • Exploring more opportunities in the banking sector and expanding knowledge about fraud scenarios, CASA norms, and many more.

Education

Bachelor's in Commerce -

Versova Education Trust’s Smt. Kamala Mehta Colleg
Mumbai
03-2024

Higher Secondary Education -

Versova Education Trust’s Smt. Kamala Mehta Colleg
Mumbai
03-2020

Secondary School Certification -

Shri. Ram Welfare Society High School
Mumbai
03-2018

Skills

  • Proficient in both inbound banking
  • Skilled in providing real-time resolution
  • Adherence to accurate information sharing and complaint handling
  • Knowledge about investment banking, transaction monitoring, and retail banking
  • Knowledge about fraudulent scenarios and cases
  • Knowledge about KYC, AML, transaction monitoring, retail banking, and many more

Personal Information

  • Address: Andheri West, Mumbai 400058
  • Father's name: Nasiruddin Shaikh
  • Date of Birth: 25/02/2002
  • Languages Known: English (R/W/S), Hindi (R/W/S), Marathi (R,W)

Timeline

Customer Care Executive

SHADAB SHAIKH
10.2024 - Current

Bachelor's in Commerce -

Versova Education Trust’s Smt. Kamala Mehta Colleg

Higher Secondary Education -

Versova Education Trust’s Smt. Kamala Mehta Colleg

Secondary School Certification -

Shri. Ram Welfare Society High School

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