SHADAB SHAIKH
MUMBAI
Summary
Motivated and dedicated fresher seeking opportunities in dynamic organizations. Proficient in investment and retail banking, with strong communication skills that enhance customer satisfaction and operational efficiency. Focused on continuous improvement and delivering high-quality service.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
SHADAB SHAIKH
MUMBAI
10.2024 - Current
Teleperformance Private Limited.
- Enhanced banking expertise through diverse projects at RBL Bank.
- Handled multiple customers daily at RBL Bank, solving their queries and providing them with better resolution.
- Currently enhancing knowledge in customer service and banking operations skills at RBL Bank.
- Seeking growth opportunities and advancement in RBL Bank.
- Exploring more opportunities in the banking sector and expanding knowledge about fraud scenarios, CASA norms, and many more.
Education
Bachelor's in Commerce -
Versova Education Trust’s Smt. Kamala Mehta Colleg
Mumbai03-2024
Higher Secondary Education -
Versova Education Trust’s Smt. Kamala Mehta Colleg
Mumbai 03-2020
Secondary School Certification -
Shri. Ram Welfare Society High School
Mumbai03-2018
Skills
- Proficient in both inbound banking
- Skilled in providing real-time resolution
- Adherence to accurate information sharing and complaint handling
- Knowledge about investment banking, transaction monitoring, and retail banking
- Knowledge about fraudulent scenarios and cases
- Knowledge about KYC, AML, transaction monitoring, retail banking, and many more
Personal Information
- Address: Andheri West, Mumbai 400058
- Father's name: Nasiruddin Shaikh
- Date of Birth: 25/02/2002
- Languages Known: English (R/W/S), Hindi (R/W/S), Marathi (R,W)
Timeline
Customer Care Executive
SHADAB SHAIKH
10.2024 - Current
Bachelor's in Commerce -
Versova Education Trust’s Smt. Kamala Mehta Colleg
Higher Secondary Education -
Versova Education Trust’s Smt. Kamala Mehta Colleg
Secondary School Certification -
Shri. Ram Welfare Society High School
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