Customer-Centric Technical Professional with a proven track record in managing strategic accounts, resolving complex technical issues, and driving product adoption.
Skilled in bridging the gap between customers and engineering teams, ensuring seamless implementations, proactive support, and long-term success.
Adept at translating technical insights into business value while maintaining a high standard of service excellence and relationship management.
Problem-Solving
AWS Certified Cloud Practitioner
AWS Certified Solutions Architect
ISO/IEC 27001:2022 Lead Auditor
CCSP (In Progress)