Confirmed Engineer
SpringFive Consultancy Service Ltd
- Gather user requirements, design business flow, support user story creation and prepare technical and training documentation.
- Successfully managed and delivered salesforce projects, ensuring on-time delivery and meeting all client requirements.
- Worked with Project Managers and Architects as a technical consultant to make recommendations for efficient translation of business requirements.
- Have a strong knowledge on Objects, Profiles, Roles, Sharing rules, Permissionsets, user accounts, Custom metadata and various other configurations and Data modeling like page layouts, VF pages, Validation rules.
- Developed a strong base on customizing and configuring Process flows, Apex classes, Apex Triggers, Approval Process, Custom Settings and other automation tools and a beginner level knowledge on LWC components.
- Have successfully created and migrated customized Reports and Dashboards.
- Deployed Salesforce metadata components between Sandboxes and Production org without requiring any assistance.
- Have been able to do successful mass data migrations using Mulesoft Data Loader through CSV files and also using Salesforce Data Import Wizard and Data inspector without requiring any assistance.
- Developed strong experience in release management using VSCode, Workbench and SpringTool.
- Managed user stories and resolved bugs utilizing Jira and Azure.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Implemented out-of-the-box functionality for customer portal along with customizations.
- Followed best practice recommendations for Salesforce.
- Promoted a culture of continuous learning through regular knowledge sharing sessions on new features.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Conducted Train the Trainer program for end users.
- Worked in designing and implementing customized solutions within the Experience Cloud platform to meet unique business needs.
- Worked on technical and functional specifications documents to document database intentions and requirements.