Shaheen Syed

PRO was my Major Responsibility, Specialized in handling High End Customers and making the Maximum Sale happen, A Kind of Support System to Sales Representatives on Floor, Pushing for more Sales per day.

• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.

Handling the Day to Day Activities of Office Staff, Reporting of Sales Team & Supporting them on Big Ticket Clients. Rudra Finance was an Loan Providing Company and I was Heading the Operations taking Stocks of Daily Closing number of Loan Customers