Shaik Shamzu
Hyderabad
Summary
Results-driven RPA Project Manager with 8+ years of experience in end-to-end project management. Expert in identifying automation opportunities, gathering requirements, and developing tailored solutions using top RPA tools like Automation Anywhere and Microsoft Power Automate. Proven track record of delivering high-quality, on-time, and within-scope RPA solutions. Skilled in process optimization, risk management, and Agile methodologies for successful project outcomes.
Overview
11
11
years of professional experience
Work History
Project Manager/Consultant
Brane Enterprises Private Limited
Hyderabad
05.2020 - Current
- Collaborated with business stakeholders in identifying automation opportunities, gathering requirements, and developing detailed process documentation
- Leveraged RPA technologies to develop tailored solutions for improving data collection, streamlining workflows, and enhancing overall process efficiency.
- Developed and deployed complex RPA bots using Automation Anywhere (AA) and Power Platform, automating repetitive tasks and enhancing operational efficiency.
- Oversaw the successful implementation of RPA projects by effectively managing all aspects of project delivery within defined boundaries and industry standards.
- Maintained effective relationships and communication with all project stakeholders, promoting alignment and transparency at every stage of the project
- Possessed strong experience with leading RPA tools, delivering high-quality RPA solutions by applying project management best practices and disciplines.
- Communicated project progress, issues, risks, and solutions effectively to senior-level stakeholders.
- Demonstrated project management expertise in a structured environment, showcasing extensive software delivery background and strong client-facing abilities.
- Experienced and knowledgeable in project management in a structured environment, with a software delivery background and strong client-facing skills.
- Demonstrated exceptional communication and presentation abilities
- Successfully engaged in effective communication with senior leadership
Business Process Architect
BRANE Enterprises Private Limited
Hyderabad
05.2017 - 04.2018
- Lead the design and analysis of business processes to align with organizational goals, conducting assessments to identify inefficiencies and areas for improvement.
Create detailed process maps and documentation using industry-standard tools, ensuring documentation is up-to-date, accurate, and accessible to stakeholders.
Drive continuous improvement initiatives by identifying optimization opportunities and implementing best practices, collaborating with cross-functional teams to develop and execute process improvement plans.
Engage stakeholders to understand needs, gather requirements, and ensure process alignment, facilitating workshops and meetings to discuss changes, gather feedback, and build consensus.
Work with IT and technology teams to integrate new tools into business processes, ensuring technology solutions support process design and business objectives.
Develop and execute change management plans for the successful adoption of new processes and technologies, providing training and support to end-users to ensure smooth transitions.
Establish KPIs and metrics to measure process effectiveness, developing dashboards and reports for visibility into process performance.
Ensure business processes comply with relevant regulations and standards, developing and enforcing governance frameworks to maintain process integrity.
Stay updated on industry trends, emerging technologies, and best practices, implementing strategic initiatives to drive innovation and enhance performance
Lead Quality Analyst
Global Logic Technologies Pvt Ltd (Google)
Hyderabad
11.2016 - 04.2017
- Facilitated product searches on online shopping websites
- Performed transaction audits before accounts went live on Google Shopping
- Published internal quality performance reports
- Provided refresher training for underperformers
- Conducted root cause analysis and corrective actions for defects
- Held team huddles for process updates and regular feedback.
Quality Analyst
Tech Mahindra
Hyderabad
03.2016 - 10.2016
- Conducted transactional audits for P&G's household products
- Handled Malaysia and EMEA regions
- Conducted error analysis and root cause analysis for process deviations
- Provided feedback and suggestions for improvement
- Prepared performance reports and presented them to management
- Held team huddles and one-on-one sessions for performance improvement.
Associate Quality Analyst
Quantum Value IT Services PVT LTD (Tech Mahindra)
Hyderabad
09.2013 - 02.2016
- Audited insurance claims processed by associates
- Conducted transactional and call audits on insurance claims
- Identified overpayment and underpayment errors
- Generated and shared regular reports with process owners
- Coached associates on process and product front-end
- Maintained project KPIs above benchmarks
- Identified process improvement opportunities.
Education
B.Tech in Computer Science and Engineering -
JNTU University
AnantapurPUC -
Sree Sai Junior College
KavaliSSC -
St. Anns High School
KavaliSkills
- Process Mapping & Modelling
- Project Planning & Management
- Risk Management
- Change Management
- Market Study
- Design Thinking
- Data Analysis & Reporting
- Documentation
- Conceptual Designs/ Architectural Diagrams/ Functional Diagrams
- Leadership & Team Management
- Quality Management
- Automations
Skills
- RPA Tools: Automation Anywhere, Microsoft Power Automate
- Analytic Tools: Power BI, Superset
- Design Tools: Figma, XD
- BPMN Tools : IBM Blueworks, Bizagi
- Business Analysis: Process Mapping, Requirements Gathering, Stakeholder Management
- Project Management: Agile Methodologies, Scrum, Project Planning, Risk Management
- Data Analysis: Data Modeling, Visualization, Reporting
- Frame works and methodologies: Agile, Scrum, Waterfall, Lean startup, Design Thinking, Enterprise architecture, Lean manufacturing, and Six Sigma.
- Technology Paradigms: In-depth understanding of Legacy, Modern, Low code -no code platforms
- Programming languages: Basic proficiency in C, Java, java script, Python, and their supporting frameworks.
- Data base: Basic proficiency SQL and No SQL databases.
- Markup languages: HTML and XML functional understanding.
Initiatives
- Initiated team huddles to bridge knowledge gaps.
- Facilitated regular individual feedback and calibration sessions.
Awardsrecognitions
- Pat on the Back Award for individual performance.
- Awarded Best Trainee during the training period.
Hobbies and Interests
- Traveling
- Cooking
Timeline
Project Manager/Consultant
Brane Enterprises Private Limited
05.2020 - Current
Business Process Architect
BRANE Enterprises Private Limited
05.2017 - 04.2018
Lead Quality Analyst
Global Logic Technologies Pvt Ltd (Google)
11.2016 - 04.2017
Quality Analyst
Tech Mahindra
03.2016 - 10.2016
Associate Quality Analyst
Quantum Value IT Services PVT LTD (Tech Mahindra)
09.2013 - 02.2016
B.Tech in Computer Science and Engineering -
JNTU University
PUC -
Sree Sai Junior College
SSC -
St. Anns High School
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