SHAILESH MANJUNATH BHAT
Thane
Summary
Dynamic Key Accounts and Ecommerce Manager with a proven track record at JADEMECH ETAILERS, excelling in data analysis and customer relations. Spearheaded promotional campaigns that significantly boosted product visibility and sales performance. Expert in inventory management and compliance, driving growth through strategic insights and effective team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Key Accounts and Ecommerce Manager
JADEMECH ETAILERS PRIVATE LIMITED
01.2024 - Current
- Marketplace Management: Directed and optimized product listings across multiple online marketplaces(Amazon, Flipkart, Smartbiz By Amazon) to ensure accuracy, enhanced visibility, and regular updates
- Created and maintained product titles, descriptions, images, and keywords
- Monitored inventory levels to prevent stock discrepancies and coordinated with warehouse and supply chain teams to secure timely order fulfillment
- Marketing & Promotions: Strategically planned and executed promotional campaigns across various online platforms like Amazon Ads, Google Ads, Instagram Ads, Facebook Meta Ads, email marketing & also Amazon specific initiatives such as Deals of the Day and Lightning Deals
- Monitored campaign effectiveness and adapted strategies to maximize impact
- Optimization & SEO: Conducted keyword research to improve product discoverability and enhance search visibility
- Leveraged tools like Google Analytics to identify and resolve UI bottlenecks on brand websites such as www.LTETTES.com, www.aropana.in, and www.aropana.com
- Implemented effective SEO strategies to boost product rankings and assessed competitor strategies for ongoing improvements
- Performance Analysis: Analyzed sales data, market trends, and customer feedback to identify growth opportunities
- Delivered comprehensive performance reports with actionable insights to the CEO (Brand Owner) of JADEMECH ETAILERS PVT LTD
- Applied analytics tools to track and improve conversion rates, resulting in optimized sales performance
- Customer Service: Efficiently resolved customer inquiries and issues
- Partnered with the customer service team of relevant Marketplaces to address marketplace-specific concerns while maintaining a high level of customer satisfaction, contributing to positive reviews
- Resolved customer grievances & ensured negative feedback removal from customers
- Amazon FBA Shipment Planning & Execution: In my experience working with Amazon FBA (Fulfilled by Amazon), I efficiently managed the end-to-end planning of shipments to Amazon fulfillment centers
- This included analyzing sales trends and inventory levels to forecast demand accurately and ensure timely restocking
- I meticulously prepared shipment plans by selecting suitable fulfillment centers, organizing products into appropriate batches, and adhering to Amazon's packaging and labeling guidelines to avoid errors or delays
- I collaborated closely with the supply chain team and logistics partners to streamline shipping schedules, reduce lead times, and minimize costs
- My proactive approach ensured optimal inventory levels, preventing stock outs while maintaining a smooth supply chain flow
- This ultimately contributed to enhanced sales performance and customer satisfaction
- Compliance & Policy Adherence: Ensured adherence to marketplace guidelines and policies for all product listings
- Remained informed about policy updates and executed necessary adjustments to maintain compliance
- Successfully addressed and resolved policy violations and account-related concerns with marketplaces
- Returns & Warehouse Management: Looked after return orders from Amazon FLEX, Amazon FBA, Smartbiz & Claims processing, regular GRN & Re-Inbounding sellable inventory
Catalog Executive
Techknit Industries
01.2024 - 11.2024
- Listing products on Marketplaces like Amazon, Flipkart, Jiomart etc (Womens Lingeries & Bra, Mens Wear Category)
- Updating Inventory & Pricing
- A+ Content Updation
Self Employed Proprietor & Freelancer
Monthlyfair
11.2019 - 01.2024
- Selling mobile accessories & Clothes online
- Listing on Amazon and Flipkart, Order Processing, Dispatch, Customer service.
- Co-ordinating with CA for filing returns.
- 4 Months Part time Amazon, Flipkart, Myntra & Cloudtail Order Processing, Invoice submission & Dispatch & Returns management. Amazon AMS Ads Management for a client
Student
iFuture Technologies
08.2022 - 02.2023
- Learning Software Testing, Selenium & Java testing, Manual Testing
Group Leader
Lumina Datamatics
01.2018 - 10.2018
- Worked for Amazon US process
- Finding Exact & alternate products
- Comparing Exact & Alternate products
- Entering details in AI software
- Quality check
- Assigning Work to team members
- Weekly Review of performance of team members
Senior Catalog Associate
Maayra Retail
09.2016 - 12.2017
- Listing products on Amazon, Flipkart, Snapdeal, Shopclues & Paytm (Toys & Sports Goods Category)
- Updating Inventory & Pricing
Student
SEED Infotech
08.2016 - 12.2017
- Learnt HTML5, CSS3, Javascript, JQuery, PHP & MySQL
Senior Catalog Associate
Just Buy Live Enterprise
06.2015 - 09.2016
- Listing products on the Inhouse website (FMCG Category)
- Updating inventory & pricing
Catalog Executive
Naaptol Online Shopping Pvt Ltd
01.2014 - 12.2014
- Listing products in the Inhouse website (Home & Kitchen Category)
- Updating Inventory & Pricing
- Reviews Management
- Updating banners
Education
Bachelor of Science - Information Technology
Holy Angels High School
Dombivili03-2009
Skills
- Data analysis
- Key performance indicators
- Business development
- Brand management
- Competitor research
- Inventory management
- Documentation and reporting
- Operations management
- Profit and loss management
- Customer relations
- Excel
- VLOOKUP
- HTML
- CSS
- JAVASCRIPT
- JQuery
- PHP
- MYSQL
- SELENIUM JAVA
Certification
- ISTQB Software Testing
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Marathi
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1
References
References available upon request.
Timeline
Catalog Executive
Techknit Industries
01.2024 - 11.2024
Key Accounts and Ecommerce Manager
JADEMECH ETAILERS PRIVATE LIMITED
01.2024 - Current
Student
iFuture Technologies
08.2022 - 02.2023
Self Employed Proprietor & Freelancer
Monthlyfair
11.2019 - 01.2024
Group Leader
Lumina Datamatics
01.2018 - 10.2018
Senior Catalog Associate
Maayra Retail
09.2016 - 12.2017
Student
SEED Infotech
08.2016 - 12.2017
Senior Catalog Associate
Just Buy Live Enterprise
06.2015 - 09.2016
Catalog Executive
Naaptol Online Shopping Pvt Ltd
01.2014 - 12.2014
Bachelor of Science - Information Technology
Holy Angels High School
Similar Profiles
INDRANIL SENGUPTAINDRANIL SENGUPTA
Tax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private LimitedTax Manager at RSM US Integrated Services India Private Limited (formerly Known as RSM Delivery Center (India) Private Limited
Arjit AdavalArjit Adaval
LEGAL COUNSEL at MATI Carbon India Private Limited; Swaniti Initiative & Stratengage Private LimitedLEGAL COUNSEL at MATI Carbon India Private Limited; Swaniti Initiative & Stratengage Private Limited
QROMIEO BARNABASQROMIEO BARNABAS
HR and Admin Assistant at VFlowTech India Private Limited & Sunkonnect Advisory Service Private LimitedHR and Admin Assistant at VFlowTech India Private Limited & Sunkonnect Advisory Service Private Limited
Vilien DengléVilien Denglé
Business Director at RAYMOND CONSUMER CARE PVT. LTD.Business Director at RAYMOND CONSUMER CARE PVT. LTD.
Janvi Jagannath ParabJanvi Jagannath Parab
Deputy Manager – Finance and Accounts at MAHINDRA SUMMIT AGRISCIENCE LTD.Deputy Manager – Finance and Accounts at MAHINDRA SUMMIT AGRISCIENCE LTD.