Sunidhi Singh Chauhan
Lucknow
Summary
Accomplished Key Accounts Manager with a proven track record at Prozo, adept in warehouse operations and data analysis. Excelled in enhancing business efficiency through innovative solutions and strategic collaborations. Skilled in WMS and advanced MS Excel, demonstrating exceptional team leadership and multitasking abilities. Achieved significant improvements in operational performance and client satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager/Key Accounts Manager, Central Op
Prozo
Gurgaon
07.2023 - Current
- Managing strategic warehousing, B2C, and D2C accounts for prominent brands such as Pepe Jeans, R-Rabbit, Vissco, Bata & Hyugalife.
- Ensuring seamless operations for clients, including inbound, inventory management, outbound, delivery, and returns processes in the warehouse.
- Developed and maintained interactive dashboards to monitor key performance indicators and daily operations in dashboards using different tools, such as Google Studio and Power BI.
- Preparing and monitoring management information system reports and presentations.
- Designed and implemented standard operating procedures to streamline processes and enhance business efficiency.
- Addressing grievances of accounts and implementing measures by providing root cause analysis, as well as corrective and preventive actions.
- Collaborating with sales, marketing, and finance teams to align warehouse operations with business objectives, and support overall goals.
- Conducted monthly performance reviews with clients, addressing concerns, and improving services.
MIS Executive
Big Basket
New Delhi
10.2022 - 06.2023
- Monitoring daily warehouse operations and preparing various operations reports
- Preparing OTD, Fill Rate, Picked Vs Delivered, Quality Guarantee, and other key performance reports
- Preparing and publishing dashboards to track operational performance
- Doing Milk GRN reconciliation on daily basis
- Working on Milk demand planning, and non-milk penetration analysis
- Ensuring regular operations follow-up to maintain on-time delivery
Operations Executive
FRAAZO
Bangalore
01.2022 - 07.2022
- Managing stock in-warding, packing, allocation, and dispatch activities
- Preparing reports on pre-packing percentage, dispatch variance, and stock movement
- Monitored and reduced Dispatch variance of stock movement across nodes
- Tracking the stock edits and made RCA and CAPA
- Raised alerts for any discrepancy in crates movement across Pan India
- Identified bottlenecks and proposed solutions to reduce wastages
- Published gap reports and suggested ways to improve operational efficiency
Market Researcher
Agritech India Pvt. Ltd.
03.2021 - 03.2021
- Collected data on commodities sold in APMC mandis and prepared price prediction reports
- Prepared tracking reports of food processing centers in India for farmers
Education
MBA - Agriculture & Food Business
Amity University
Noida01.2022
Bachelor of Science - Agriculture
C.B.G College of Agriculture
01.2018
XII -
Rasphil Academy
Lucknow01.2015
X -
City Montessori School
Lucknow01.2013
Skills
- Experience Using Increff, Uniware, and Vinculum
- Proficient in Warehouse Operations
- Freight Operations Expertise
- Advanced MS Office Skills
- Data Analysis
- Team Leadership
- Multitasking and Organization
Disclaimer
I declare that the details above are correct and true to the best of my knowledge.
Timeline
Assistant Manager/Key Accounts Manager, Central Op
Prozo
07.2023 - Current
MIS Executive
Big Basket
10.2022 - 06.2023
Operations Executive
FRAAZO
01.2022 - 07.2022
Market Researcher
Agritech India Pvt. Ltd.
03.2021 - 03.2021
MBA - Agriculture & Food Business
Amity University
Bachelor of Science - Agriculture
C.B.G College of Agriculture
XII -
Rasphil Academy
X -
City Montessori School
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