With 18 years of experience in Advertising and E-commerce, I have a proven track record in driving customer engagement
and satisfaction. Over the past 15 years in E-commerce, I have honed my skills in optimizing customer service, managing
feedback, and implementing innovative solutions for sustained customer loyalty. My 4 years in the Advertising industry
have equipped me with the ability to create compelling communications and manage high-impact projects.
As a Project Manager, I excel in prioritizing tasks, multitasking, and achieving project goals. My expertise spans equipment
operation, staff training, and effective team collaboration. I am committed to delivering results that benefit both the
organization and its customers.
Overview
21
21
years of professional experience
Work History
Project Manager
Communication crafts, Nutrients Pvt Ltd
Ahmedabad
06.2021 - Current
Successfully managed website development projects for more than 10 brands like
Reel Namkeen
AGL Tiles
Karamat Foods
Modi Snacks
Troikaa Pharma
FLH
Smart way Phrama
BSafal
GrainSpan
Naso B12
RxSafe
Seneros Pharma
Smart Lab
Demonstrated adept project management skills by completing 4 individual projects within specified timelines:
Honda Vithalapur (Experience Gallery and Technology Gallery):
Managed the creation of two galleries showcasing Team Honda's manufacturing unit experience and technology used in
making the Activa
Completed the project in 1.5 months by coordinating between the internal team and external vendors to
ensure consistent design execution
Communication crafts (TSG office creation):
Directed the setup and transition of CC's office to new premises within a tight timeframe of 1 month
Oversaw coordination with
seven different vendors to fulfil all requirements efficiently
Smart Lab Pharma, Vyappar Vriddhi Project):
I led the Vyappar Vriddhi project to grow business with distributors in rural India
I managed a diverse team to create and share
marketing materials nationwide using Galla Box, (WhatsApp Chat API)
Grainspan, Grainspan, a prominent player in the milling industry specializing in rice and corn products, embarked on a rebranding initiative
after a decade of operation
My role encompassed various aspects of the rebranding process, including:
Brand Story
Logo refresh
Brand Positioning & Guideline
Brand Stationery
Environmental Design (Factory & Office)
Merchandise
Email Signature
Corporate Video
Website Development
Demonstrated adept project management skills by completing individual projects within specified timelines 2 Adhoc projects
were completed, and 2 regular social Media clients were taken care
Adhoc Projects
Aureila (As Buidlcon):
As Buildcon is a major player in the construction industry with vast exposure in commercial and residential properties Their
new project wanted below work which was completed in 20 days of time
Project Name
Project Logo
Stationery
Brochure
Zaveri and Co
Zaveri & Co
(Rajkotwala) began over half a century ago in an almost inconspicuous jewellery store in Central Ahmedabad
Zaveri & Co
Is today one of the most established and fastest-growing jewellery retail chains in Gujarat, a significant feat indeed
Their new project was the below work which was completed in 30 days
Brand Name
Brand Logo
Stationery
Basic Brand Guidelines and bylines
Operations Head
Mad Umbrella Productions Pvt Ltd
Ahmedabad
05.2020 - 05.2021
Taking care of all the clients' requirements and coordinating with the creative team/project Manager
Taking care of new client enrollment and pitching them about the company
Getting the right price point from the vendor
Taking care of HR and recruitment
Taking care of in-house training and external training.
SR, Category Manager
Nebula
12.2019 - 04.2020
Operations Manager
Saree.com, Asopalav
05.2018 - 10.2019
Operations Manager
Gifts World Pvt ltd, E-commerce
01.2017 - 08.2018
Operations Manager
4 Cybersurfinda Pvt ltd
08.2015 - 12.2016
Manager
Talash infosoft Pvt ltd CS
01.2013 - 06.2015
Team Leader
Infibeam Avenues
09.2010 - 12.2012
Cs Executive
Talash Infosoft Pvt Ltd
06.2007 - 08.2010
up Executive
Imperial Vacations Pvt Ltd Follow
12.2003 - 06.2007
Education
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2024
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2022
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2021
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2005
HSC - undefined
ITI KSB Technical Institute Turner Fitter
2002
SSC - undefined
SR School, Pragati Higher Secondary School, Nelson Higher Secondary School
2000
Skills
Project Planning
Customer Relations
Team Management
Building Customer Relationship
Contract Management
Marketing
MS Office Suite
Communication (Phone, Email, Face-to-face)
Positive Interactions
High Energy
Timeline
Project Manager
Communication crafts, Nutrients Pvt Ltd
06.2021 - Current
Operations Head
Mad Umbrella Productions Pvt Ltd
05.2020 - 05.2021
SR, Category Manager
Nebula
12.2019 - 04.2020
Operations Manager
Saree.com, Asopalav
05.2018 - 10.2019
Operations Manager
Gifts World Pvt ltd, E-commerce
01.2017 - 08.2018
Operations Manager
4 Cybersurfinda Pvt ltd
08.2015 - 12.2016
Manager
Talash infosoft Pvt ltd CS
01.2013 - 06.2015
Team Leader
Infibeam Avenues
09.2010 - 12.2012
Cs Executive
Talash Infosoft Pvt Ltd
06.2007 - 08.2010
up Executive
Imperial Vacations Pvt Ltd Follow
12.2003 - 06.2007
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HSC - undefined
ITI KSB Technical Institute Turner Fitter
SSC - undefined
SR School, Pragati Higher Secondary School, Nelson Higher Secondary School