Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shaktidhar Mahapatra

Nagpur

Summary

Quality Engineer with extensive experience overseeing quality assurance processes across multiple product lines. Conducted root cause analyses that improved product reliability by 30%, ensuring compliance with industry standards. Strong collaboration skills with cross-functional teams enhance communication, enabling faster time-to-market for new features. Bringing a commitment to excellence, and a passion for continuous improvement to drive product quality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Quality Engineer I

Illumina Technology Solutions
Hyderabad
06.2024 - Current
  • Worked with D365 F&O modules, including Product Information Management, Vendor Management, Purchase Orders, Purchase Agreements, Trade Agreements, Pricing & Discounts, Promotions & Coupons, Inquiries & Reports, Affiliations, and Data Management (Import/Export of entities).
  • Handled projects related to end-to-end product integration flows, online store setup, payment methods, assortments, and POS testing, covering payments with various tender methods, returns, and exchange scenarios.
  • Participated in project management meetings for Solution Modeling, Fit-Gap Analysis, Business Process & Requirement Walkthroughs, Project Planning, Test Strategy Development, Test Case Design & Execution.
  • Responsible for Defect Triage, Root Cause Analysis, and Risk Management.
  • Tools used: Azure DevOps, D365 F&O, Ninja VM, MS SCA, Jesta Database, Boomi Integration, Azure Logic Apps, Postman, LeapWork, Service Now.

Junior Quality Assurance Analyst

Binay Stream ERP Solutions
Mohali
02.2022 - 05.2024
  • Performed functional testing, regression testing, and re-testing.
  • Identify the regression test cases for automation and script updating using POM.
  • Classes and test classes.
  • Extracting defects and identifying the open, retested, fixed, and new defects.
  • Requirement Analysis: Understanding the requirements and communicating with.
  • BA team for a better understanding of the requirements.
  • Identified end-to-end test scenarios, test cases, and test data.
  • Interaction with developers and discussed technical problems, bug tracking, and.
  • Generating reports. Performed smoke and sanity testing.
  • Identification of defects and registering them in JIRA.

Analyst

HCL Technologies
Nagpur
11.2020 - 01.2022
  • Worked as a Service Desk Analyst, providing technical support and resolving customer issues via calls, chat, and emails.
  • Supported clients Deutsche Bank and Barclays, ensuring timely issue resolution.
  • Tools used: ServiceNow, Aviva, Microsoft Applications.

Education

Master in Engineering - Electrical

Sinhgad Institute Of Technology
Pune
03-2016

Bachelor of Engineering - Electical

GH Raisoni College of Engineering
Nagpur
05-2013

Skills

  • Testing Frameworks
  • Quality Assurance Processes
  • Test Case Design & Execution
  • Root Cause Analysis
  • Requirement Analysis
  • Industry Standards Compliance
  • Defect Reduction Techniques
  • Manual, functional, Integration, Cross-Browser Regression testing

Certification

  • AZ 104 - Azure Administrator Associate
  • Leapwork Professional Certification

Languages

French
First Language

Timeline

Quality Engineer I

Illumina Technology Solutions
06.2024 - Current

Junior Quality Assurance Analyst

Binay Stream ERP Solutions
02.2022 - 05.2024

Analyst

HCL Technologies
11.2020 - 01.2022

Master in Engineering - Electrical

Sinhgad Institute Of Technology

Bachelor of Engineering - Electical

GH Raisoni College of Engineering

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Shaktidhar Mahapatra