Shaktidhar Rai
Banker
Nashik,MH
Summary
Seasoned banking professional with 23 years of experience, including 19 years dedicated to the BFSI sector. Expertise in delivering over 3000 hours of training to more than 1000 professionals, driving continuous learning and upselling initiatives. Proven track record of enhancing branch and regional profitability by consistently exceeding targets. Holds a master’s degree in finance and an Advanced Certification in Data Science and AI, with a focus on building high-performing teams.
Overview
23
23
years of professional experience
15
15
Certification
Work History
Domain Expert
NIIT Limited
Gurugram
01.2023 - Current
- Project HDFC Bank - S2S, WRAP, and Swagat; Axis Bank - BRO, BOH, and Consumer Bank; SVC Bank - Finacle; Bank of Baroda - Wealth Managers.
- Delivered thousands of instructional hours through digital and in-person formats.
- Strengthened individual capabilities to drive organizational excellence.
- Utilizes innovative training methods and industry best practices.
- Enhances performance outcomes through a combination of adaptability and passion for continuous learning.
Data Science Intern
Intellipaat Software Solutions Pvt Ltd
Bangalore
05.2022 - 06.2023
- Collaborated on projects involving machine learning and data analysis supervised by senior data scientists.
- Conducted data cleaning, preprocessing, and exploratory analysis for insights.
- Implemented robust frameworks, including TensorFlow and sci-kit-learn, for scalable machine learning applications.
- Collaborated on cross-functional teams to solve business problems with data.
- Aided in creating and maintaining data pipelines for efficient processing.
- Integrated advanced generative AI models.
- Tracked industry advancements to stay aligned with contemporary norms.
- Exhibited excellent analytical capabilities by effectively evaluating complex data sets.
Assistant Vice President (Erstwhile Chief Manager)M5G
Kotak Mahindra Bank
Nashik
03.2020 - 04.2022
- Recruited and retained new members through image rebranding and targeted marketing campaigns.
- Identified areas for improvement within the organization and developed strategies for addressing them.
- Reviewed applications against established parameters to determine approval, rejection, or modification requirements.
- Created and maintained a positive working environment through effective leadership practices.
- Analyzed financial statements to determine potential risks and opportunities for growth.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Mitigated business risks through frequent threat assessments and proactive action plans.
Associate Vice President
Equitas Small Finance Bank
Dhule
05.2019 - 03.2020
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed strategies to improve customer service levels across the organization.
- Implemented cost reduction measures while maintaining quality standards.
Associate Vice President
IndusInd Bank
Nashik
01.2018 - 02.2019
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed strategies to improve customer service levels across the organisation.
- Analyzed market trends to identify opportunities for growth.
- Implemented cost reduction measures while maintaining quality standards.
Senior Manager
RBL Bank
Shirdi
11.2015 - 01.2018
- Expanded overall GL encompassing retail, agricultural, and financial sectors from INR 35 Crores to INR 70 Crores.
- Grew branch's customer ID base from 1,500 to 3,500 over a period of 20 months.
- Boosted average CASA sourcing to a range of 80-100 monthly.
- Received excellent ratings across all audits evaluating branch functions.
- Increased branch retail GL by acquiring government and SME clients, growing it from 10 crores to 35 crores over a span of 20 months.
Branch Manager
HDFC Bank
Mahad - Raigadh- Maharashtra
04.2015 - 10.2015
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Branch Manager
ICICI Bank
Nashik
05.2014 - 03.2015
- Achieved growth of branch GL from 8 crores in March to 12 crores by October.
- Achieved a substantial increase in life insurance revenue from last year's 8.03 lacs to 131 lacs year-to-date.
- Exceeded yearly goals for CASA and assets, reaching 400% of the target.
- Exceeded third-party fee goals by 200%.
- Boosted size of the Gold Loan Book by staggering 150%.
- Recognized for outstanding performance with four qualifications for the High-Rise mortgage contest.
Regional Service Manager
ICICI Bank
Nashik
06.2011 - 04.2014
- Directed branch management strategies for North Maharashtra and Nasik regions.
- Drove branch business growth by optimizing CASA performance, increasing third-party fee revenue, and managing asset portfolios.
- Supervised Deputy Branch Managers to maintain regulatory and procedural consistency.
- Guided recruits through in-depth understanding of products and everyday branch tasks.
- Successfully launched 40 new branches from 2011 to 2014, including 10 in the North Maharashtra Region, and 30 in Nasik RIB.
- Managed implementation of new branch, coordinated account creation, and ensured operational readiness.
- Elevated the focus score of North Maharashtra to a value of 70 from an initial score of 52.
- Elevated Nasik RIB focus score from 50 to a higher level of 65.
Branch Service and Compliance Manager
ICICI Bank
Sinnar-Nashik
02.2008 - 06.2011
- Executed protocols ensuring full compliance with regulatory mandates.
- Facilitated knowledge sharing on diverse products, including General Banking Products and Operations.
Customer Service Manager
ICICI Bank
Nashik
03.2006 - 02.2008
- Oversaw branch cash handling, maintaining it below specified retention thresholds.
- Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
- Assisted in developing an effective system for tracking client requests from initial contact through resolution.
Senior Sales Officer
Airtel
Agra & Raipur
06.2002 - 03.2006
- Spearheaded strategies to enhance sales performance and revenue for Airtel broadband and fixed-line offerings.
Education
Advanced Certification in Data Science & AI - Data Science
IITM Pravartak And Intellipaat
Chennai06-2023
MBA - Finance and Financial Management Services
Jaipur National University
Jaipur08.2021
Executive Program - Leadership and Change Management
Indian Institute of Management Raipur
Raipur01.2020
MBA - Banking, Corporate, Finance, and Securities Law
National Institute of Business Management
Chennai04.2017
Bachelor of Science - Mathematics
V B S Poorvanchal University
JaunPur06-2002
Skills
- Corporate finance experience
- Collaborative team development
- Business strategy development
- Effective strategic leadership
- Continuous process evaluation
- Risk management in compliance
- Relationship-focused account management
- Compliance risk assessment
- Client acquisition strategies
- Strategic development
- Data manipulation using SQL
- Power BI data visualization skills
- Skilled in Python development
- Linux administration
- Budget analysis
- Training facilitation
- Proficient in Excel functions
- Generative AI expertise
- Branch banking expertise
Websites
Certification
- Foundations: Data, Data, Everywhere - Coursera
- Ask Questions to Make Data-Driven Decisions - Coursera
- Prepare Data for Exploration - Coursera
- Google Data Analytics Capstone: Complete a Case Study - Coursera
- Introduction to Career Skills in Data Analytics - LinkedIn Learn
- Learning Data Analytics Part 2: Extending and Applying Core Knowledge - LinkedIn
- Six Sigma: Green Belt - LinkedIn Learn
- The Data Science of Economics, Banking, and Finance, with Barton Poulson - LinkedIn
- B2B Sales Foundations - LinkedIn
- Six Sigma: Black Belt - LinkedIn
- Learning Minitab (version Minitab 17) - LinkedIn
- Cert Prep: PMI Agile Certified Practitioner (PMI-ACP) - LinkedIn
- Human Resources: Creating an Employee Handbook - LinkedIn
- Scrum: Advanced - LinkedIn
- Virtual Training for Sales Trainers and Coaches - LinkedIn
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Bengali
Elementary (A2)
A2
References
References available upon request.
Project -Mankind _Iflex Project - Dashen Bank Ethiopia
Conducted 64 hours of online training in February 2024 for Dashen Bank, Ethiopia, focusing on AMEX card payments, merchant services, forex trading, and documentary checking and verification for the specialized desk staff
Project - Change Leader Relaince Nippon Life Insurance Company Limited
Led the Change Leader Project for Reliance Nippon Life Insurance Company, Ltd., from October 2024 to March 2025. This initiative was aimed at enhancing the productivity of Life Advisors (L1) under the Smaruddhi Project by providing personalized mentoring and skill development support. The project targeted Tier 3 and Tier 4 towns in Bihar (Buxar, Nawada, Phusro, Jhanjharpur, and Munger), and West Bengal (Coochbehar) Focused efforts were made to recruit ARDMs (Assistant Recruitment and Development Managers) and Life Advisors by organizing job fairs in collaboration with Branch Managers (BMs) and ARDMs across various blocks and district offices."
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 800 staff members.
- Collaborated with team of 200 memebers in the development of ICICI Bank Insta Banking
Software
MS Office
Power BI
SQL
Timeline
Domain Expert
NIIT Limited
01.2023 - Current
Data Science Intern
Intellipaat Software Solutions Pvt Ltd
05.2022 - 06.2023
Assistant Vice President (Erstwhile Chief Manager)M5G
Kotak Mahindra Bank
03.2020 - 04.2022
Associate Vice President
Equitas Small Finance Bank
05.2019 - 03.2020
Associate Vice President
IndusInd Bank
01.2018 - 02.2019
Senior Manager
RBL Bank
11.2015 - 01.2018
Branch Manager
HDFC Bank
04.2015 - 10.2015
Branch Manager
ICICI Bank
05.2014 - 03.2015
Regional Service Manager
ICICI Bank
06.2011 - 04.2014
Branch Service and Compliance Manager
ICICI Bank
02.2008 - 06.2011
Customer Service Manager
ICICI Bank
03.2006 - 02.2008
Senior Sales Officer
Airtel
06.2002 - 03.2006
Advanced Certification in Data Science & AI - Data Science
IITM Pravartak And Intellipaat
MBA - Finance and Financial Management Services
Jaipur National University
Executive Program - Leadership and Change Management
Indian Institute of Management Raipur
MBA - Banking, Corporate, Finance, and Securities Law
National Institute of Business Management
Bachelor of Science - Mathematics
V B S Poorvanchal University
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