Shakun Kaushal

Senior BDM

Pristyn Care

Bangalore

01.2021 - Current

Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achievedoperation goals and service targets by cultivating and securing new customer relationships.
Introduced new methods, practices, and systems to reduce turnaround time.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Analyzed and reported on key performance metrics to senior management.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Implemented systems and procedures to increase sales.
Built relationships with customers and community to establish long-term business growth.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Supervised operations staff and kept employees compliant with company policies and procedures.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reduced operational risks while organizing data to forecast performance trends.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reported issues to higher management with great detail.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Communicated with healthcare providers to facilitate continuity of care.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Assessed clients and developed plans to meet needs.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Discussed medical histories with patients in effort to provide most effective medical advice.
Spearheaded and implemented new projects to expand scope of engagement.