Shakuntala j. Kanoajiya

I have had the opportunity to work as a Public Relations Officer (PRO) at Kusume IVR Hospital, where I was responsible for maintaining effective communication between the hospital, patients, and the general public. My role focused on ensuring a positive public image for the hospital while also supporting patient care and administrative coordination.

My responsibilities included guiding patients and their families regarding hospital services, admission procedures, and treatment processes. I acted as a liaison between patients and medical staff to ensure smooth communication and timely support. Additionally, I was involved in handling patient feedback, addressing concerns, and ensuring overall satisfaction with the hospital’s services.

I have worked as an Administrative Executive at SUN Scan Center, where I was responsible for managing the day-to-day administrative operations to ensure the smooth functioning of the diagnostic center. My role involved coordinating patient appointments, maintaining accurate records, and supporting both medical and non-medical staff in delivering timely services.

I have had the privilege of working as a Marathi Lecturer at coaching classes, where I was responsible for teaching undergraduate-level students the fundamentals and advanced concepts of the Marathi language and literature. My responsibilities included preparing and delivering interactive lectures, creating course materials, and evaluating student performance through assignments, tests, and regular classroom interactions.

I consistently encouraged students to explore and appreciate the depth of Marathi literature, from classical to modern works. To enhance their understanding, I incorporated relevant cultural and historical contexts into my lessons, helping students develop critical thinking and a deeper connection with the subject.

I have over one year of experience teaching Marathi and English languages to primary school students. My role has involved creating engaging lesson plans aligned with the school curriculum and focusing on building strong foundational language skills in both Marathi and English.

Key Responsibilities:

• Planned and conducted daily lessons in Marathi and English, using interactive methods such as storytelling, phonics, songs, and group activities.
• Designed age-appropriate learning materials to enhance reading, writing, listening, and speaking skills.
• Assessed students’ progress regularly and provided personalized support to help them improve in areas of difficulty.
• Incorporated creative learning strategies to make language learning enjoyable and effective, especially for early learners.
• Maintained communication with parents to update them on students’ development and suggest activities to support learning at home.
• Organized language-based events such as reading day, poem recitations, and storytelling competitions to encourage participation and boost confidence.

I have gained valuable experience working in the insurance sector, where I was involved in a range of responsibilities including client relationship management, policy explanation, documentation, and claims processing. My role required a clear understanding of various insurance products such as life, health, and general insurance, which I effectively communicated to clients to help them make informed decisions.

I regularly interacted with clients to understand their insurance needs, provided customized policy recommendations, and ensured smooth onboarding and policy issuance. I also handled after-sales support, including premium reminders, policy renewals, and assisting clients during the claims process to ensure timely and fair settlements.