Shalin Kumar Chaudhury
Guwahati,Assam
Summary
Supply chain professional with 15+ years of experience in operations planning and execution, delivering measurable cost and budget control. Managed CAPEX and OPEX planning to support financial performance and operational continuity. Strengths include cross-functional coordination, rapid learning, and data-driven issue resolution.
Overview
17
17
years of professional experience
Work History
Branch Operations Head
DHL Bluedart Private LTD
Guwahati
07.2022 - Current
- Managed operations for 147 locations across seven states, overseeing LM/FM and mid-mile logistics.
- Optimized resources and manpower to increase operational efficiency.
- Analyzed and implemented projects that enhanced customer service and operational effectiveness.
- Oversaw fleet management, ensuring vehicle availability for all teams.
- Planned manpower based on forecasts to meet targeted productivity levels.
- Developed contingency plans for alternative operating mechanisms during crises.
- Maintained accurate inventory using KAIZEN principles to streamline processes.
- Collaborated with technical teams to incorporate customer feedback into process improvements.
Sr. Manager for Hub and Line Haul
Delhivery Services Private Ltd.
01.2019 - 04.2022
- Managed operations across four hubs in northeast, supporting 127 distribution centers.
- Oversaw Karnataka mid-mile operations through 5 lakh square feet warehouse with three shipment sorters and one bag sorter.
- Planned manpower according to forecasts, aligning resource allocation with productivity targets.
- Analyzed routes to enhance cost-effectiveness and improve turnaround times.
- Applied Kaizen principles to maintain accurate inventory levels.
Processing Centre Manager & Business Partner Delivery Manager
RIVIGO Services Private Ltd
11.2016 - 01.2019
- SOP Structure: Setting and Maintaining the SOPs for the Warehouse Operations
- Expansion Planning: Identified and initiated new operational areas, successfully launching sites in Bongaigaon, Nagaon, Tezpur, Jorhat, Shillong, and Silchar.
- Reduction of Last Mile Cost: Analyzed P&L statements of business partners to identify and implement cost-saving measures in last mile delivery operations.
- Managed vendor relationships to ensure timely delivery and service quality, training partners on core values and deliverables, and conducting periodic performance reviews.
- Data Validation: Monitoring the movement of trucks and analyzing the delay in planned TAT through the data available. Developing and optimizing the Planned TAT using the data for each vehicle.
- Efficiency Planning: Training the Pilots(Drivers) on managing their time and achieving maximum efficiency of man and machine.
- Training and Development: - Training the Operation Associates, Team Leaders, Pick up Coordinators, DEPS Co-Ordinator's and Branch Managers on the changes coming up on the App and the Portal
- Managing the Business Partners who are crucial for Last Mile Operations
- Monitored inventory levels to ensure stock accuracy and availability.: - Maintaining accurate Inventory
Supply Chain Manager
Sports365, Pvt,Ltd(India)
03.2015 - 09.2016
- Conducted demand forecasting for Bangalore and Hyderabad regions to optimize inventory levels.
- Procured shoes and apparel based on forecasts and specific needs.
- Established vendor relationships across Bangalore to set up product stores, ensuring uninterrupted resource supply through ongoing vendor interactions and reducing turnaround time. Managed vendor payments and maintained accurate ledgers.
- Inventory Management: - Effective coordination with marketing staff for maintaining effective Inventory
- Developed and customized SOPs for warehouse management, optimizing processes for the inwarding, returns, picking and packing, and order processing teams.
- Coordinated logistics operations with 3PL and secondary transporters across regional warehouses. Set up own team of delivery guys for dispatch of orders which were promised one delivery in Bangalore.
- Submitted monthly stock reconciliation reports to management for Bangalore and Hyderabad, providing insights into inventory accuracy and supporting decision-making.
Business Development Executive – IT services
Tonidea
Bangalore
07.2011 - 03.2013
- Delivered client presentations to showcase product value and solutions. expressing the value plan of products, solutions, and service offering.
- Analyzed customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting service demand.
- Prepared reports of findings, illustrating data graphically and translating into written text, employing data mining tools such as OneSource, Lead411, and Zigsaw.
- Supported business development associate in developing proposals, presentations, and sales documents for the Marketing Director.
Executive – Business Development
Ocean Ship Maritime Services
05.2009 - 02.2011
- Identified potential strategic deals through market analysis and research. and develop the tactics needed to bring them to fruition
- Develop business initiatives and support in creation of new revenue streams and strategic
- Led price negotiations with college administration through phone, email, and in-person meetings.
- Conducted data mining to analyze customer trends and behavior. to identify and target potential clients.
Education
MBA - Operations and Marketing
ICFAI
HyderabadB-Tech - Electronics and Telecommunication
Nagpur University
NagpurSkills
- Operations management
- Resource allocation
- Inventory management
- Data analysis
- Problem resolution
- Team leadership
Projects Executed
1. Warehouse SOP's: Designing the warehouse SOPs for the newly acquired 15000 sq. feet warehouse. Designing the layout of all the concerned teams-Returns, Picking,Packing and Order Processing Team. Finalizing the daily reports of each team for proper communications between the different teams handling the website.
2. Business Partner(BP) Performance Audit : I started with weekly Audit reports which helped enhance the performance of my BPs . This has been accepted by my RM and has been implemented in all the Clusters under him., Dock Productivity: Ensure maximum productivity by bifurcating docks as dedicated and non-dedicated leading to reduction in manpower.
3. Network changes in DHL which led to a recurring 4 CR cost savings
4. Asset Management and restructuring led to Manpower optimization leading to lesser Dwell time of Shipments in the facility
EXTRAMURAL ENGAGEMENTS
- Runners Up of CTC Tennis Championship Mens Doubles Category (2018)
- Winner of IBS Tennis Championship(2014)
- Runners Up of IBS Tennis Championship (2013)
- Organizer of the event WALKATHON,2001 in aid of the earthquake victims under JUNIOR RED CROSS.
- Received Second Prize in All Assam essay writing competition organized by Assam Sahitya Sabha
- Published numerous articles in the dailies of Assam.
Disclaimer
All the above stated details are true to the best of my knowledge and certificates can be provided whenever asked for. SIGNATURE: Shalin Kr. Chaudhury
Timeline
Branch Operations Head
DHL Bluedart Private LTD
07.2022 - Current
Sr. Manager for Hub and Line Haul
Delhivery Services Private Ltd.
01.2019 - 04.2022
Processing Centre Manager & Business Partner Delivery Manager
RIVIGO Services Private Ltd
11.2016 - 01.2019
Supply Chain Manager
Sports365, Pvt,Ltd(India)
03.2015 - 09.2016
Business Development Executive – IT services
Tonidea
07.2011 - 03.2013
Executive – Business Development
Ocean Ship Maritime Services
05.2009 - 02.2011
MBA - Operations and Marketing
ICFAI
B-Tech - Electronics and Telecommunication
Nagpur University