Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Shalini Bhutani

Program Manager
New Delhi

Summary

Program Manager with 17 years of experience in Information Technology with Hands-On experience in Agile Methodologies Scrum, Kanban, Product Management . I have set-up, led and managed large, complex transformation initiatives and strategic engagements for multiple fortune 500 clients primarily in Digital Marketing, Ecommerce, Consumer Products, Travel and Wealth Management industries and partnered with business stakeholders to define product vision and maintain product / portfolio roadmaps.


Seasoned in creating yearly roadmaps, diligent at tracking progress, prudent in identifying schedule slippages, adept at creating mitigation plans in collaboration with engineering teams and Executives. Strongly focused on planning, problem solving, resource management to achieve smooth flow and project operations. Excel through mentoring, training and empowering team to excel in performance.



Overview

22
22
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
2
2
Languages

Work History

Program Manager

Fidelity International
Gurgaon
04.2022 - Current

Technology : Microsoft Power BI , SQL Server, Node JS, Objective C


  • Leading Corporate Property Service Portfolio Technology team
  • Managing the Workplace Management App for Fidelity
  • Reporting the KPI and analytic trends using Power BI visualizations
  • Creating the CPS Roadmap and managing its underlying programs and projects.
  • Business Stakeholder management
  • Project Planning and resourcing.


Program Manager

Publicis Sapient, Client : Unilever (Dove Digital)
05.2010 - 04.2022

Technology - Adobe AEM 6.5, Node JS


  • Delivery lead for the Dove account in Unilever
  • Partner with business stakeholders to define product vision and maintain product / portfolio roadmaps
  • End to end product management right from inception to implementation in pure Agile environment
  • Driving new proposals and engagements with Dove Global Digital clients
  • Status Reporting,Risk Management,Change Management,Stakeholder management etc.
  • Track/Manage project budget, project plans, timelines and scope


Achievement: Client Satisfaction score of 9.0

Project Manager

Publicis Sapient, Client : Metlife
03.2013 - 07.2015

Technology - Tridion DD4T framework, .Net Framework Architecture 3.5


Key Result Areas:

  • Track/Manage project budget, project plans, timelines and scope
  • Identify and resolve emerging project dependencies and risks; timely escalation to sponsors
  • Creating product road map, release planning and backlog prioritization to meet sprint/MVP objective within budget & schedule.
  • Responsible for tracking/reporting agile metrics such as velocity, burndown charts,backlog health and escaped defects to technology & business stakeholders
  • Coordination with several functions (including marketing, sales, Infra, technology, pricing et al) to ensure timely and high quality proposal submission

Achievement: Continuation of current work stream with 30% YOY revenue growth

Other Engagements: Lead the exploratory phase of evaluating the recommended CMS for the clients AEM vs Tridion.

QA Manager

Publicis Sapient, Client : BCG
03.2012 - 02.2013
  • Technology - Tridion DD4T framework, .Net Framework Architecture 3.5
  • Key Result Areas:
  • Creating and maintaining all test deliverables like Test Strategy Document, QA dashboard, Traceability Matrix, Test case Registers, Ramp up Plan
  • Status Reporting like Defect Status, Test Case Execution, Test Coverage and other Test Metrics Reports as requested by the management
  • Adherence to project NFR's such as performance,Accessibility and SEO standards
  • Coordinations and management of client UAT and presiding on the GO\NO GO calls with the client.


  • Accomplishments: Clean UAT with less than 5 minor issues in each release.

Quality Assurance Lead

Sapient Nitro, Client : Victorinox
05.2010 - 02.2012
  • Technology - SQL Server 2008, Hybris version 5.1
  • Key Result Areas:
  • Managed 2 Testing Teams for separate Releases under the Victorinox Account
  • Preparation Test Strategy, Test Execution Plan and establishing Testing Process for the account
  • Accountable for End To End Test Management (SIT Test Plan, Test Cases, Execution, Defect Management, engage business UAT user for UAT testing and coordination) and UAT support.

Acheivements:

  • Trained colleagues on Hybris Console and project requirements
  • Setup a new team for Country Rollouts of the project

Software Engineer

Dell Services, Perot Systems
09.2005 - 05.2010
  • Worked on VB.net applications in geographically dispersed global locations to deliver multimillion testing programs
  • Responsible for requirements management, research and evaluate alternative solutions and make recommendations
  • Providing support to explain and resolve any unexpected system behavior (i.e breaks, data issues)
  • Ensuring Code reviews , code best practices and steps of doneness followed


Education

MBA - Computer Systems

IMT Ghaziabad
Ghaziabad
01.2006 - 01.2009

Bachelor of Science - Computer Science

Hans Raj College , Delhi University
Delhi
08.2002 - 06.2005

Skills

Agile Delivery

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Certification

SAFe 5 Certification, in Aug’20 from Scaled Agile Inc.

Accomplishments

  • Collaborated with Sales team for RFP's and successfully won two Projects for the company .
  • Achieved Client Satisfaction score of 9.0 through effectively helping with Dove account getting L2 ranking in year 2018.
  • Presented with the Supernova Award for delivering strategic project On Time with all quality standards achieved before schedule .
  • Conducted a Proof of Concept discovery program, resulting in a new engagement of 300 K GBP work for the account.
  • Supervised team of 20 staff members


Timeline

Program Manager

Fidelity International
04.2022 - Current

Project Manager

Publicis Sapient, Client : Metlife
03.2013 - 07.2015

QA Manager

Publicis Sapient, Client : BCG
03.2012 - 02.2013

Program Manager

Publicis Sapient, Client : Unilever (Dove Digital)
05.2010 - 04.2022

Quality Assurance Lead

Sapient Nitro, Client : Victorinox
05.2010 - 02.2012

MBA - Computer Systems

IMT Ghaziabad
01.2006 - 01.2009

Software Engineer

Dell Services, Perot Systems
09.2005 - 05.2010

Bachelor of Science - Computer Science

Hans Raj College , Delhi University
08.2002 - 06.2005
Shalini BhutaniProgram Manager