Shalini R
Bangalore
Summary
Results-driven Senior Analyst at Huron Eurasia India Pvt Ltd with expertise in data analysis and financial reporting. Proven ability to enhance operational efficiency through the development of Standard Operating Procedures and impactful presentations. Strong project management skills complemented by a commitment to exceptional customer service, ensuring stakeholder satisfaction and timely report delivery.
Overview
4
4
years of professional experience
Work History
Senior Analyst
Huron Eurasia India Pvt ltd
09.2022 - 03.2025
- Prepared and presented revenue, AR, and backlog reports for project teams.
- Followed up with project managers regarding pending report submissions.
- Created PPT presentations for global team based on stakeholder requirements.
- Developed standard operating procedures (SOPs) for all managed reports.
- Reviewed SOPs prepared by team members to ensure consistency and accuracy.
- Participated in daily, weekly, and monthly calls to discuss report outcomes.
- Produced process-based presentations for internal management to facilitate decision-making.
- Acted as backup for various reports handled by team members.
Customer Care Executive
Q Connect Business Solutions Pvt ltd
07.2021 - 07.2022
- Handling calls and assisting the Taxpayers with any issue that they face in filing the Income Tax returns online.
- Handling escalation calls.
- Working in the Grievance tickets and resolving the queries of the Taxpayers.
- Navigating the Taxpayers for smooth and easy online filings of the Income tax returns.
Education
Bachelor of Commerce -
Mysore University
India01.2008
Pre-Univ. Course in Commerce -
Pre-Univ. Education Board
Karnataka01.2002
S.S.L.C. -
Secondary Education Examination Board
Karnataka01.2000
Skills
- Workday
- Data analysis
- Project management
- Financial reporting
- Standard operating procedures
- Presentation development
- Power BI
- Service Now
Accomplishments
- Received Spot award for the best Performance in the team
- Received promotion within a year as a Senior Analyst
Attributes
- Focused
- Innovative
- Flexible
- Persuasive
Personal Information
Date of Birth: 05/08/85
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Previous Employers
- Q-Connect Business Solutions Pvt Ltd, Customer Care Associate, 07/2021 to 07/2022
- Huron Eurasia India Pvt Ltd, Senior Analyst, 09/2022 to 03/14/25
Hands On Experience
- Workday
- Power BI
- Service Now
Timeline
Senior Analyst
Huron Eurasia India Pvt ltd
09.2022 - 03.2025
Customer Care Executive
Q Connect Business Solutions Pvt ltd
07.2021 - 07.2022
Bachelor of Commerce -
Mysore University
Pre-Univ. Course in Commerce -
Pre-Univ. Education Board
S.S.L.C. -
Secondary Education Examination Board
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