Shalini Ranjan
Gurgaon
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
System Engineer
Tata Consultation Services
08.2012 - 12.2015
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Analyzed security logs to determine and alleviate network threats.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Assisted employees with resolving network problems at remote locations.
- Supporting 200+ applications.
- Worked in Global Service Desk.
- Experience in account creation, modification and deletion of accounts
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
- Delivered helpdesk service and support to customers.
Education
Bachelor of Science - Biomedical Engineering
SRM University
Chennai 04.2001 -
Intermediate
JP Mahila College
Bihar03.2008
10th
Marhowrah High School
Bihar03.2006
Skills
Hardware and Software Installation
undefinedTimeline
System Engineer
Tata Consultation Services
08.2012 - 12.2015
Bachelor of Science - Biomedical Engineering
SRM University
04.2001 -
Intermediate
JP Mahila College
10th
Marhowrah High School
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