Shally Gulshan Sharma
Sr. IT Program Manager (CSM®, GMBA, AI Driven PM)
Gurugram
Summary
As a skilled Master of Business Administration from Liverpool Business School (United Kingdom) and Certified Scrum Master I possess approximately 10+ years of cross-cultural work experience thereby bringing in a unique mix of good managerial, analytical and technical skills.
Overview
13
13
years of professional experience
Work History
Sr. Technical Program Manager
Airtel Payments Bank
08.2023 - Current
- Define program goals, timelines, and roadmaps. Ensure initiatives support business objectives and product strategy.
- Collaborating with cross cultural teams for closure on business artifacts, solution designing, project analysis, cost analysis and technical closures on approach.
- Acting as bridge between the business and the technical team to deliver the best possible solutions for our clients in banking domain.
- Establish communication cadences with product managers, engineers, and business leaders.
- Taking care of PMO documentations and maintaining proper standards across organizations to facilitate clarity and transparency of information.
- Acting as a Scrum master and agile coach to facilitate effort optimization and efficient project deliveries.
- Airtel Payments Bank is India’s first Payments Bank, that aims to give every Indian access to an equal, effective, and trustworthy banking experience. Airtel Payments Bank was launched in January 2017, by Bharti Airtel, India’s largest telecom provider, to support the cashless revolution promised by the Government of India. Airtel Payments Bank is a differentiated bank that provides essential financial services to its customers. Airtel aims to make banking simpler, more convenient, and more intuitive.
Project Manager
Careerbuilder
10.2021 - 03.2023
- Conceptualized, designed and maintained in-house mobile/web applications. Explored and worked on hybrid in-house applications/ SaaS based products.
- Successfully delivered Agile projects with 98% efficiency. Implemented the 'hypercare period' for all products resulting in reduced production issues across the department.
- Acted as the SPOC (Single Point of Contact) for the clients and stakeholders. Conducted and facilitated steering committee meetings & management reports. Collaborated with global cross functional teams to meet customer satisfaction.
- Managed projects using the Agile Scrum methodologies, from small teams to large, with multiple outside dependencies and 3rd party project team members.
- Founded in U.S., CareerBuilder provides labor market information, talent management software, and other recruitment related services.
Project Manager - II
Rackspace Technology
12.2020 - 07.2021
- Delivered standardization initiatives across organization and led international teams to deliver quality solutions across platforms.
- Acted as SCRUM coach and taken care of all SCRUM ceremonies across teams.
- Rackspace Technology Inc (Rackspace) is a multi-cloud technology services company. The company provides managed hosting, collocation, managed cloud, professional, and security and compliance services. It offers multi-cloud and cross-platform services.
Project Manager
Max Life Insurance
03.2020 - 12.2020
- Delivered more than 6 projects with 99% efficacy.
- As a project manager led both national and international teams having inter domain complexities and delivered quality results across the organization.
- Took up all the responsibilities starting from project initiation, project proposals, budgeting to it's successful deployment across platforms.
- As a SCRUM coach guided multiple teams about AGILE framework.
- Max Life insurance Co Ltd (Max Life) is a joint venture company between Max India Limited, a multi-business corporation, and Mitsui Sumitomo Insurance Co. Ltd., a member of MS&AD Insurance Group. The company provides a range of life insurance products. It offers protection plans, child plans, retirement plans, growth plans, and savings plans.
Project Manager
Religare Health Insurance
01.2018 - 09.2019
- Led multiple projects around TPA API Integrations with Insurance Brokers/Diagnostic Centres/Online Pharmacies/ Healthcare Chains.
- Facilitated Wellness Services Integrations, software change requests implementations.
- Care Health Insurance (Formerly Religare Health Insurance) has been a subsidiary of Religare Enterprise. It got its IRDAI registration on 26 April 2012 and has been among the five private sector insurers to underwrite policies exclusively in health, personal accident and travel insurance segments.
Business Analyst / Scrum Master
Process9 Technologies
09.2016 - 12.2017
- As business analyst, performed market analysis/market projections.
- Created Proof Of Concept (POC) for demonstrating the localization flow & effort estimation for websites, m-sites and software applications.
- Created SLAs, SOW, Project Charters, Project Plans, Scope Documents
- Process9 Technologies Overview Process Nine is the leading language localization technology company in Asia, enabling the Government, MSMEs, and Fortune 500 companies to access non-English speaking customers around the world in a simple and painless manner by utilizing its robust technology platforms.
Software Developer (JAVA)
Rosmerta Technologies Limited
09.2015 - 09.2016
- Achievements/Tasks
Marketing and Operational Specialist
Hyperlinks Media, LLC
05.2016 - 08.2016
- Achievements/Tasks
Software Developer (Internship)
Symphony Teleca
05.2015 - 07.2015
- Achievements/Tasks
Software Developer (Internship)
IBM
05.2014 - 07.2014
- Achievements/Tasks
Software Development Internship
Amity University
06.2013 - 12.2013
- Achievements/Tasks
Education
Master of Business Administration -
Liverpool John Moores University
United Kingdom04-2022
Certified Scrum Master - undefined
Scrum Alliance
Post Graduate Program in Management - undefined
Institute of Management Technology
Ghaziabad, India03-2021
Bachelor of Technology (BTech) - Computer Science Engineering
Amity University
India04-2016
Skills
Scrum Coach
Product Owner
Agile Framework Coach
Portfolio Management
JIRA
Confluence
JAVA
Kanban
Risk Management
Azure
DevOps
SaaS
Global Project Delivery
Change Management
Critical Thinking
Net
Content Administration
Management Consulting
Digital Transformation
Client/Stakeholder Management
API Integration
Innovation Consulting
AWS Architecture
NBFC
Management Consulting
Workflow Implementation
Microsoft Atlassian Cloud
Change Request Management
Software Development Lifecycle
System Design
Financial Consultation
Timeline
Sr. Technical Program Manager
Airtel Payments Bank
08.2023 - Current
Project Manager
Careerbuilder
10.2021 - 03.2023
Project Manager - II
Rackspace Technology
12.2020 - 07.2021
Project Manager
Max Life Insurance
03.2020 - 12.2020
Project Manager
Religare Health Insurance
01.2018 - 09.2019
Business Analyst / Scrum Master
Process9 Technologies
09.2016 - 12.2017
Marketing and Operational Specialist
Hyperlinks Media, LLC
05.2016 - 08.2016
Software Developer (JAVA)
Rosmerta Technologies Limited
09.2015 - 09.2016
Software Developer (Internship)
Symphony Teleca
05.2015 - 07.2015
Software Developer (Internship)
IBM
05.2014 - 07.2014
Software Development Internship
Amity University
06.2013 - 12.2013
Bachelor of Technology (BTech) - Computer Science Engineering
Amity University
Post Graduate Program in Management - undefined
Institute of Management Technology
Certified Scrum Master - undefined
Scrum Alliance
Master of Business Administration -
Liverpool John Moores University