Summary
Overview
Work History
Education
Skills
Timeline
Generic
Shally Gulshan Sharma

Shally Gulshan Sharma

Sr. IT Program Manager (CSM®, GMBA, AI Driven PM)
Gurugram

Summary

As a skilled Master of Business Administration from Liverpool Business School (United Kingdom) and Certified Scrum Master I possess approximately 10+ years of cross-cultural work experience thereby bringing in a unique mix of good managerial, analytical and technical skills.

Overview

13
13
years of professional experience

Work History

Sr. Technical Program Manager

Airtel Payments Bank
08.2023 - Current
  • Define program goals, timelines, and roadmaps. Ensure initiatives support business objectives and product strategy.
  • Collaborating with cross cultural teams for closure on business artifacts, solution designing, project analysis, cost analysis and technical closures on approach.
  • Acting as bridge between the business and the technical team to deliver the best possible solutions for our clients in banking domain.
  • Establish communication cadences with product managers, engineers, and business leaders.
  • Taking care of PMO documentations and maintaining proper standards across organizations to facilitate clarity and transparency of information.
  • Acting as a Scrum master and agile coach to facilitate effort optimization and efficient project deliveries.
  • Airtel Payments Bank is India’s first Payments Bank, that aims to give every Indian access to an equal, effective, and trustworthy banking experience. Airtel Payments Bank was launched in January 2017, by Bharti Airtel, India’s largest telecom provider, to support the cashless revolution promised by the Government of India. Airtel Payments Bank is a differentiated bank that provides essential financial services to its customers. Airtel aims to make banking simpler, more convenient, and more intuitive.

Project Manager

Careerbuilder
10.2021 - 03.2023
  • Conceptualized, designed and maintained in-house mobile/web applications. Explored and worked on hybrid in-house applications/ SaaS based products.
  • Successfully delivered Agile projects with 98% efficiency. Implemented the 'hypercare period' for all products resulting in reduced production issues across the department.
  • Acted as the SPOC (Single Point of Contact) for the clients and stakeholders. Conducted and facilitated steering committee meetings & management reports. Collaborated with global cross functional teams to meet customer satisfaction.
  • Managed projects using the Agile Scrum methodologies, from small teams to large, with multiple outside dependencies and 3rd party project team members.
  • Founded in U.S., CareerBuilder provides labor market information, talent management software, and other recruitment related services.

Project Manager - II

Rackspace Technology
12.2020 - 07.2021
  • Delivered standardization initiatives across organization and led international teams to deliver quality solutions across platforms.
  • Acted as SCRUM coach and taken care of all SCRUM ceremonies across teams.
  • Rackspace Technology Inc (Rackspace) is a multi-cloud technology services company. The company provides managed hosting, collocation, managed cloud, professional, and security and compliance services. It offers multi-cloud and cross-platform services.

Project Manager

Max Life Insurance
03.2020 - 12.2020
  • Delivered more than 6 projects with 99% efficacy.
  • As a project manager led both national and international teams having inter domain complexities and delivered quality results across the organization.
  • Took up all the responsibilities starting from project initiation, project proposals, budgeting to it's successful deployment across platforms.
  • As a SCRUM coach guided multiple teams about AGILE framework.
  • Max Life insurance Co Ltd (Max Life) is a joint venture company between Max India Limited, a multi-business corporation, and Mitsui Sumitomo Insurance Co. Ltd., a member of MS&AD Insurance Group. The company provides a range of life insurance products. It offers protection plans, child plans, retirement plans, growth plans, and savings plans.

Project Manager

Religare Health Insurance
01.2018 - 09.2019
  • Led multiple projects around TPA API Integrations with Insurance Brokers/Diagnostic Centres/Online Pharmacies/ Healthcare Chains.
  • Facilitated Wellness Services Integrations, software change requests implementations.
  • Care Health Insurance (Formerly Religare Health Insurance) has been a subsidiary of Religare Enterprise. It got its IRDAI registration on 26 April 2012 and has been among the five private sector insurers to underwrite policies exclusively in health, personal accident and travel insurance segments.

Business Analyst / Scrum Master

Process9 Technologies
09.2016 - 12.2017
  • As business analyst, performed market analysis/market projections.
  • Created Proof Of Concept (POC) for demonstrating the localization flow & effort estimation for websites, m-sites and software applications.
  • Created SLAs, SOW, Project Charters, Project Plans, Scope Documents
  • Process9 Technologies Overview Process Nine is the leading language localization technology company in Asia, enabling the Government, MSMEs, and Fortune 500 companies to access non-English speaking customers around the world in a simple and painless manner by utilizing its robust technology platforms.

Software Developer (JAVA)

Rosmerta Technologies Limited
09.2015 - 09.2016
  • Achievements/Tasks

Marketing and Operational Specialist

Hyperlinks Media, LLC
05.2016 - 08.2016
  • Achievements/Tasks

Software Developer (Internship)

Symphony Teleca
05.2015 - 07.2015
  • Achievements/Tasks

Software Developer (Internship)

IBM
05.2014 - 07.2014
  • Achievements/Tasks

Software Development Internship

Amity University
06.2013 - 12.2013
  • Achievements/Tasks

Education

Master of Business Administration -

Liverpool John Moores University
United Kingdom
04-2022

Certified Scrum Master - undefined

Scrum Alliance

Post Graduate Program in Management - undefined

Institute of Management Technology
Ghaziabad, India
03-2021

Bachelor of Technology (BTech) - Computer Science Engineering

Amity University
India
04-2016

Skills

Scrum Coach

Product Owner

Agile Framework Coach

Portfolio Management

JIRA

Confluence

JAVA

Kanban

Risk Management

Azure

DevOps

SaaS

Global Project Delivery

Change Management

Critical Thinking

Net

Content Administration

Management Consulting

Digital Transformation

Client/Stakeholder Management

API Integration

Innovation Consulting

AWS Architecture

NBFC

Management Consulting

Workflow Implementation

Microsoft Atlassian Cloud

Change Request Management

Software Development Lifecycle

System Design

Financial Consultation

Timeline

Sr. Technical Program Manager

Airtel Payments Bank
08.2023 - Current

Project Manager

Careerbuilder
10.2021 - 03.2023

Project Manager - II

Rackspace Technology
12.2020 - 07.2021

Project Manager

Max Life Insurance
03.2020 - 12.2020

Project Manager

Religare Health Insurance
01.2018 - 09.2019

Business Analyst / Scrum Master

Process9 Technologies
09.2016 - 12.2017

Marketing and Operational Specialist

Hyperlinks Media, LLC
05.2016 - 08.2016

Software Developer (JAVA)

Rosmerta Technologies Limited
09.2015 - 09.2016

Software Developer (Internship)

Symphony Teleca
05.2015 - 07.2015

Software Developer (Internship)

IBM
05.2014 - 07.2014

Software Development Internship

Amity University
06.2013 - 12.2013

Bachelor of Technology (BTech) - Computer Science Engineering

Amity University

Post Graduate Program in Management - undefined

Institute of Management Technology

Certified Scrum Master - undefined

Scrum Alliance

Master of Business Administration -

Liverpool John Moores University
Shally Gulshan SharmaSr. IT Program Manager (CSM®, GMBA, AI Driven PM)