Shamik Srivastav
Business Analyst
Navi-Mumbai
Summary
As a seasoned professional with over 13 years of experience, majorly in the Salesforce ecosystem, I have consistently delivered success through adept handling of implementations in dynamic markets. Expertise spans various facets of IT Project Management, Agile Methodology, and Scrum Framework, complemented by proficiency in Business Analysis, Design Solutions, and CPQ Implementation for multimillion-dollar projects.
Overview
13
13
years of professional experience
6
6
Certification
Work History
Business Analyst Manager
Bluvium Technologies
Navi Mumbai
05.2021 - Current
- Implemented RSC Accelerate Automation for Upgrades/Expansion Quoting, reducing trade-up quote time by 30 minutes and saving 300 hours per quarter. This increased efficiency and accuracy in trade-up credit calculations, mitigated risks for over 200 deals, and reduced manual work for Deal Ops and Sales teams. Additionally, it expedited the review and approval process for trade-up quotes.
- Perform gap analysis and design solutions for process improvements.
- Define product catalogs through stakeholder discussions.
- Groom roadmap items into user stories with business stakeholders.
- Manage NPIs, including BRD grooming, scope understanding, QA, and UAT testing.
- Oversee KTLOs, Sprint planning, production issue resolution, and release management.
- Implement custom functionalities like SaaS conversion, renewals, and SKU upgrades; configure CPQ objects, guided selling, and approval rules.
- Train new joiners, draft QA use cases, conduct PoCs, generate reports, and conduct training sessions.
Senior Consultant
Deloitte Consulting
Mumbai
09.2015 - 05.2021
- Implemented SF CPQ for teh client
- The implementation yielded significant results: Quote generation time decreased by 70%, accuracy improved by 90%, and sales representatives handled 50% more quotes. This increased efficiency allowed greater focus on customer engagement, boosting customer satisfaction by 30%. The streamlined process contributed to a 20% rise in sales revenue within the first year. Additionally, real-time visibility into the sales pipeline and quote status enabled better insights and forecasting, enhancing decision-making.
- Provided strategic guidance to clients on best practices for business operations.
- Developed detailed project plans and timelines to ensure successful completion of projects.
- Conducted in-depth research into industry trends and competitor activities.
- Created reports, presentations and other documents to share findings with management team.
UAT Test Lead
J.P.Morgan Chase
Mumbai
04.2011 - 08.2015
- Managed UAT test process and ensured compliance with quality standards.
- Conducted UAT tests, identified issues, and reported results to stakeholders.
- Developed detailed test plans, test cases, and scripts for UAT testing.
- Coordinated between development team and business users for successful completion of UAT tests.
- Provided guidance on best practices for user acceptance testing.
- Facilitated meetings with stakeholders to discuss the progress of UAT testing activities.
- Maintained traceability matrix to ensure coverage of all requirements in UAT tests.
Education
Bachelor of Science - Information Technology
G.N.Khalsa College (Mumbai University)
Mumbai08-2008
Skills
- Requirements Gathering
- Business process improvement
- Stakeholder Management
- Salesforce CPQ
- User Training
- Agile Methodology
- Workflow Automation
- Salesforce Configuration
- Documentation
- Gap analysis
- Project Management
- Workflow Analysis
Certification
- Certified PMP professional (PMP® Number: 2147454)
- Certified CSM Professional (Certificate ID: 001098022)
- Certified Salesforce Admin
- Certified Salesforce CPQ Specialist
- Certified Salesforce Business Analyst
- Certified ISTQB Advance level Test Manager
- Deloitte Certified ITIL professional (Internal Certification)
Accomplishments
- First team member from batch of ten to be converted on JPMorgan’s payroll due to excellent project delivery in 2011.
- Mid-year promotion as a Team Lead in 2014 while being with JPMorgan for Excellent project delivery.
- Outstanding and Spot awards in 2018 by Deloitte
- Standout Performer Trophy by Bluvium for the year of 2021-22
- Bluvium Stars Trophy for the year 2022-23
Training and Publication
- Shamik has imparted training on topics like Salesforce Overview and Testing, Test and defect management tools.
- The agenda of this training was to give a thorough idea about what Salesforce is, the types of clouds and platform it caters and the testing that can be performed on these clouds and platforms.
- Published a white paper “Agile Transformation Strategy” with the idea of the required mandates and the way a company/firm can transform their existing non-agile projects to Agile and the advantages of they can achieve out of this transformation.
Timeline
Business Analyst Manager
Bluvium Technologies
05.2021 - Current
Senior Consultant
Deloitte Consulting
09.2015 - 05.2021
UAT Test Lead
J.P.Morgan Chase
04.2011 - 08.2015
Bachelor of Science - Information Technology
G.N.Khalsa College (Mumbai University)
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